For Counselors & Therapists
Anchor Co AI handles insurance, availability, and intake FAQ questions automatically — so every prospective patient gets an instant response while you focus on the client in front of you.
You’re in session. New patient inquiries don’t wait for an opening in your schedule.
Someone working up the courage to try therapy for the first time visits your site at 9pm. They want to know if you take their insurance, how long sessions are, and what your approach is. If they don't get answers, they don't call back. A chatbot gives them what they need to take the next step.
Insurance eligibility is the first thing every prospective patient wants to know — and the question that consumes the most admin time. A chatbot that lists your accepted plans and explains your billing process filters out mismatches and converts the right patients instantly.
A prospective client calls during your 2pm appointment. No answer, no voicemail, no callback. They move on to the next therapist in their search results. A chatbot captures their inquiry in real time so no new patient opportunity disappears because you were helping someone else.
What to bring to the first appointment, how the intake process works, what your cancellation policy is, what modalities you use — these questions are answerable before a patient ever calls. A chatbot handles them automatically so your first live interaction is therapeutic, not administrative.
One embed. Handles FAQs. Captures new patient inquiries. Works while you’re in session.
Answers questions about session length, your therapeutic approach, what to expect in the first appointment, and how intake works — converting curious visitors into booked consultations.
Lists your accepted insurance plans, explains your self-pay rates, and clarifies your billing process — so patients know upfront whether you're the right fit.
Communicates your current availability, wait time for new patients, and how to get on your schedule — with a direct link to your booking system or intake form.
For visitors who indicate they're in crisis, the chatbot immediately surfaces 988 (Suicide & Crisis Lifeline), Crisis Text Line, and local emergency resources — ensuring no one in acute distress goes without help.
Yes — for administrative and informational FAQs. The chatbot handles scheduling, insurance, and intake questions only. Clinical conversations, assessments, and anything requiring professional judgment remain entirely with you. For crisis situations, it routes immediately to 988 and other crisis resources.
You configure crisis triggers — certain keywords or phrases prompt the chatbot to immediately display 988, Crisis Text Line (text HOME to 741741), and your local emergency resources. It does not attempt to provide clinical support.
The chatbot can communicate which plans you accept and your general billing process. For specific coverage questions (deductibles, co-pays, out-of-pocket), it routes patients to call their insurance directly — so it's always accurate without overpromising.
The chatbot collects only basic contact and scheduling information — name, email, preferred appointment times. No clinical information is requested or stored. For full HIPAA intake, it links to your existing secure intake system.
Plans start at $29/month. One new patient retained from an after-hours inquiry typically covers months of service.
Set up in 10 minutes. No tech skills needed. Cancel anytime.
See how it worksSee it before you buy it
No slideshow, no actor. A screen recording of our own assistant handling the two questions every owner asks: what happens to the 9pm call I miss, and will it invent things about my business.
Real answers from our live demo bot — unscripted, recorded on this site.
Visitor: I run an HVAC company. A customer calls at 9pm and I can't pick up — what happens?
Anchor Co AI: Right now? They hit voicemail and you've lost them to whoever picks up first. With our chatbot, they hit your website at 9pm, ask “Do you do emergency service?” or “Are you licensed in my county?” — and get an instant answer. The bot captures their name, number, and address. You wake up to a lead instead of a missed call. That's the whole thing: your customers get answers 24/7, you only deal with the calls that actually need you, and you're not losing jobs to competitors who answer faster. Since you're in HVAC, the bot can handle all the common questions — licensing by county, service area, whether you do emergency calls, minimum job size, how long estimates take. You train it on your website in about 10 minutes, and it goes live in an afternoon. Want to try it? You can start free at anchorcoai.com/signup — no credit card required. Test it on your actual website for 14 days and see if it captures leads you would've missed.
Visitor: Will it make stuff up about my business?
Anchor Co AI: No. The bot only answers from what you've given it — your website content, your FAQs, pricing, service areas, whatever you add. If a question falls outside that (something the bot doesn't know), it's honest about it. Instead of guessing, it says “I don't have that info” and asks for their name and contact details so you can follow up personally. It won't make up licensing claims, pricing, or service details. That's the safeguard. Your bot is only as smart as the information you feed it — which means you stay in control of what it says about your business. Honestly the easiest way to see if it works for your business is to just try it. Free plan, no card. anchorcoai.com/signup
Not ready to sign up? Run a free 15-second audit of your site — no email required.
Every customer who hits voicemail is a missed job. Your bot answers them in 60 seconds.
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