For Optometrists
Anchor Co AI answers insurance, services, and new patient intake questions automatically — so your front desk focuses on patients in the office, not callers asking about VSP.
Your front desk is managing the waiting room. Patients researching your practice online can’t wait on hold.
Before a patient books an eye exam, they need to know whether you take their plan. VSP, EyeMed, Medicaid, Medicare, Davis Vision — the list is long, and patients who can't confirm coverage move on to the next provider. A chatbot that lists your accepted plans instantly removes the most common reason patients don't call.
First-time patients have a dozen questions about your intake process before they're comfortable booking. What insurance card do I bring? Do you dilate on the first visit? Can I get glasses the same day? A chatbot that answers these questions converts hesitant browsers into scheduled appointments.
Patients aren't sure whether you offer contact lens fittings, specialty lenses, or pediatric exams until they call and ask. That call takes 3 minutes your front desk doesn't have when the waiting room is full. A chatbot that describes your full service offering handles this automatically.
A patient's contact tears on a Friday evening. They visit your site looking for emergency options, aftercare guidance, or an after-hours number. If your site can't answer, they leave. A chatbot that provides aftercare guidance and next-morning scheduling keeps them in your practice.
One embed. Handles FAQs. Captures new patient inquiries. Works while your team is with patients.
Lists every vision and medical insurance plan you accept — VSP, EyeMed, Medicaid, Medicare, and others — so patients confirm coverage instantly without calling your front desk.
Explains your full scope of services: comprehensive exams, contact lens fittings, pediatric eye care, specialty lenses, and medical eye care — so patients find the right fit before booking.
Answers what to bring, how long a visit takes, whether dilation is required, and how your intake process works — turning nervous first-timers into confident booked patients.
Handles questions about contact fittings, lens brands carried, trial lens policies, and aftercare — including guidance on what to do if a patient has an after-hours lens issue.
Yes — you configure it with your exact accepted plans. When your accepted network changes, you update the chatbot in minutes. It will never claim you accept a plan you don't.
You can configure the chatbot to explain exactly what's covered under Medicaid and Medicare in your state, including which exam types qualify as medical vs. routine — a question your front desk handles constantly.
Yes — if your practice has an optical dispensary, the chatbot can answer questions about your frame selection, lens options, and whether patients can use their FSA/HSA for eyewear.
The chatbot handles administrative and informational questions only. For anything clinical — symptoms, diagnoses, treatment questions — it routes the patient to call your office or, for urgent concerns, seek emergency care.
Plans start at $29/month. One additional new patient per month from an after-hours inquiry that would have gone to a competitor more than covers the cost.
Set up in 10 minutes. No tech skills needed. Cancel anytime.
See how it worksSee it before you buy it
No slideshow, no actor. A screen recording of our own assistant handling the two questions every owner asks: what happens to the 9pm call I miss, and will it invent things about my business.
Real answers from our live demo bot — unscripted, recorded on this site.
Visitor: I run an HVAC company. A customer calls at 9pm and I can't pick up — what happens?
Anchor Co AI: Right now? They hit voicemail and you've lost them to whoever picks up first. With our chatbot, they hit your website at 9pm, ask “Do you do emergency service?” or “Are you licensed in my county?” — and get an instant answer. The bot captures their name, number, and address. You wake up to a lead instead of a missed call. That's the whole thing: your customers get answers 24/7, you only deal with the calls that actually need you, and you're not losing jobs to competitors who answer faster. Since you're in HVAC, the bot can handle all the common questions — licensing by county, service area, whether you do emergency calls, minimum job size, how long estimates take. You train it on your website in about 10 minutes, and it goes live in an afternoon. Want to try it? You can start free at anchorcoai.com/signup — no credit card required. Test it on your actual website for 14 days and see if it captures leads you would've missed.
Visitor: Will it make stuff up about my business?
Anchor Co AI: No. The bot only answers from what you've given it — your website content, your FAQs, pricing, service areas, whatever you add. If a question falls outside that (something the bot doesn't know), it's honest about it. Instead of guessing, it says “I don't have that info” and asks for their name and contact details so you can follow up personally. It won't make up licensing claims, pricing, or service details. That's the safeguard. Your bot is only as smart as the information you feed it — which means you stay in control of what it says about your business. Honestly the easiest way to see if it works for your business is to just try it. Free plan, no card. anchorcoai.com/signup
Not ready to sign up? Run a free 15-second audit of your site — no email required.
Every customer who hits voicemail is a missed job. Your bot answers them in 60 seconds.
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