An AI chatbot on your veterinary website answers every pet owner question automatically — services, pricing, vaccine schedules, new patient availability — at any hour. So the worried owner who finds you at 8pm gets an answer instead of calling the emergency clinic.
Why vet practices lose new clients
A worried pet owner calls asking if you can see their dog today and what a first visit costs. You're mid-procedure. The front desk is checking out another client. The call goes to voicemail. The owner calls the next clinic — they can't wait.
Vaccine schedules. Flea and tick prevention. What to feed after surgery. Are you accepting new patients? These hit your front desk constantly — pulling staff away from the phone and the lobby at the same time.
A pet owner notices their cat acting strange on a Thursday evening. They search for a local vet, find your site, and want to know if it's urgent enough for the emergency clinic or if they can wait until morning. No answer — they go to the emergency clinic and form a new relationship there.
First-time clients have a full list: do you see exotic pets, what vaccines does a puppy need at 8 weeks, do you offer payment plans, do you do dental cleanings. All of this can be answered before they ever walk in.
How it works
Vaccine schedules, services, pricing, which pets you see, new client availability, what to bring to a first visit — the chatbot knows your practice from what you share during setup.
"We're accepting new patients — first wellness exam is $65 for dogs. We're open Tuesday through Saturday. Puppies need their first round of vaccines around 8 weeks. Want me to have someone call you to schedule?" Answered at 8pm. Automatically.
The pet owner who got answers before calling is calmer, more prepared, and more likely to book. Your staff spends less time on intake and more time on the animals.
The math
A pet owner with one dog who comes in for annual wellness care, dental cleanings, and the occasional illness visit is worth $500–$2,000 per year. Multi-pet households are worth significantly more. If the chatbot converts one additional new client per month who would have called the next clinic, it pays for itself within the first billing cycle.
Most veterinary websites see 50–200 visitors per week. Pet owners who search after hours and get an immediate answer are far more likely to call and schedule than those who hit a static site and voicemail.
Founding-client pricing
Foundation: website + hosting + 24/7 AI chatbot + Google Business Profile + missed-call text-back. Growth adds client management, CRM, and review automation at $997/mo. Full Office adds a 24/7 AI phone receptionist at $1,497/mo.
New client availability, species and breed coverage, vaccine schedules, pricing for common services, what to bring to a first visit, dental care, spay/neuter, emergency protocols, and general pet health questions. You configure what it knows about your practice before it goes live.
Yes — and safely. It's configured to recognize urgent symptom descriptions and route owners to your emergency line or the nearest 24-hour emergency clinic. It does not play doctor; it handles routine Q&A and flags genuine urgency correctly.
The chatbot answers routine questions 24/7 and provides your after-hours emergency contact for urgent situations. Pet owners at 8pm get a real response — not dead air or a generic voicemail message.
Yes. If you use ezyVet, Cornerstone, Vetspire, or any online scheduling tool, the chatbot can link directly to your appointment booking. It routes interested clients there immediately instead of leaving them to navigate away.
Month-to-month on every tier. Cancel anytime, keep your website and client data. We earn this every month.
The chatbot goes live the day you sign on. No setup fee. No contract. 30-day refund guarantee.
Matt Henry · Anchor Co AI · Pacific, MO