When a family calls about a loved one's care, they're making multiple calls at once and going with whoever responds first. An AI receptionist picks up your missed calls and takes a name and number — so your facility leads the conversation before the family even reaches the next number on their list.
Families contact several assisted living facilities before choosing one. The facility that responds first books the tour. The facility that books the tour fills the bed.
Why assisted living facilities lose tours and beds
A loved one just had a fall or a hospital discharge triggered the search. The family is stressed, emotional, and making calls to multiple facilities. They book a tour with the first one that actually responds. If your line went to voicemail, you weren't first.
Your best salesperson is your facility — but only if families can get in the door. When your coordinator is walking a tour and an inquiry call hits voicemail, that lead usually goes to the next facility on their list. You never even get a chance to show what you offer.
Families research assisted living facilities after work and on weekends. That's when they're not at the office, not distracted, and finally sitting down to make calls. Your office is closed. Their inquiry sits in a voicemail until Monday. By then they've already toured two other places.
An adult child searching for memory care at 9pm finds several facilities. One has a chat that says 'availability is limited — want to schedule a tour?' and captures their info immediately. The other two say 'call during business hours.' You know which tour gets booked first.
How it works
The inquiry goes unanswered. The family is emotionally stressed and calling several facilities at once. Every minute without a response pushes them toward whoever answered.
On the Front Office plan, the AI receptionist answers the line you forward to it, says it's an AI, and takes the caller's name and number so your coordinator can call back. It stays warm and unhurried, and it does not ask for health details.
After the call you get an email with the caller's name and number. Your coordinator walks out of the tour, sees it right away, and calls the family back to talk through a visit.
Front Office plans
Every plan is $297 to set up, then monthly. Month-to-month, cancel any time. Buy online, fill out one form, and see your preview within 5 business days. No sales call.
What the receptionist doesn't do: it doesn't book appointments, quote prices or connect to calendars or CRMs. It takes the caller's details so you can call back.
Not HIPAA-compliant:Front Office doesn't sign Business Associate Agreements, so the chat and receptionist must not be used to collect patient health information. They're for general questions like hours, location, services and which plans you accept, and for taking a name and number for a call back.
Cancelling and refunds:cancel any time and you aren't billed again; there are no partial-month refunds. The setup fee is returned only if you cancel before you submit the intake form. If we don't deliver what the terms describe, tell us within 30 days of the charge and we fix it, or refund the affected charge if we can't. Read the refund policy and plan terms before you buy.
Sold and supported by Anchor Co Media, our sister brand. Payment is handled by Stripe.
Yes. We train the chatbot on your specific care levels, amenities, floor plan types, and general pricing language you approve. It handles initial inquiry questions around the clock so families get real information instead of a callback promise.
There's no live calendar integration — the chatbot can't book directly onto your coordinator's calendar. What it does is capture the family's preferred tour times and email them to you the moment they ask, so your coordinator can confirm a slot same-day instead of playing phone tag.
Yes. We write the chatbot's answers about your memory care program in empathetic, informative language. It sticks to general questions (hours, location, services, what a visit looks like) and takes a name and number so your team can call back. It does not collect health information.
One plan, Front Office: $297 one-time setup, then $99/month for the website, $179 with the AI chat, or $249 with the AI receptionist too (300 answered minutes a month, no overage fees). Month-to-month, cancel any time.
Month-to-month with no long-term contract. Cancel any time.
Your website, AI chat and AI receptionist, built for you. Month-to-month, cancel any time.
Matt Henry · Anchor Co AI · Pacific, MO
See it before you buy it
No slideshow, no actor. A screen recording of our own assistant handling the two questions every owner asks: what happens to the 9pm call I miss, and will it invent things about my business.
Real answers from our live demo bot — unscripted, recorded on this site.
Visitor: I run an HVAC company. A customer calls at 9pm and I can't pick up — what happens?
Anchor Co AI: Right now? They hit voicemail and you've lost them to whoever picks up first. With our chatbot, they hit your website at 9pm, ask “Do you do emergency service?” or “Are you licensed in my county?” — and get an instant answer. The bot captures their name, number, and address. You wake up to a lead instead of a missed call. That's the whole thing: your customers get answers 24/7, you only deal with the calls that actually need you, and you're not losing jobs to competitors who answer faster. Since you're in HVAC, the bot can handle all the common questions — licensing by county, service area, whether you do emergency calls, minimum job size, how long estimates take. You train it on your website in about 10 minutes, and it goes live in an afternoon. Want to try it? You can start free at anchorcoai.com/signup — no credit card required. Test it on your actual website for 14 days and see if it captures leads you would've missed.
Visitor: Will it make stuff up about my business?
Anchor Co AI: No. The bot only answers from what you've given it — your website content, your FAQs, pricing, service areas, whatever you add. If a question falls outside that (something the bot doesn't know), it's honest about it. Instead of guessing, it says “I don't have that info” and asks for their name and contact details so you can follow up personally. It won't make up licensing claims, pricing, or service details. That's the safeguard. Your bot is only as smart as the information you feed it — which means you stay in control of what it says about your business. Honestly the easiest way to see if it works for your business is to just try it. Free plan, no card. anchorcoai.com/signup
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Every customer who hits voicemail is a missed job. Your bot answers them in 60 seconds.
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