Anchor Co AI answers questions and captures inquiries from athletes and parents 24 hours a day, and an AI receptionist can pick up the calls you miss, so your sports medicine clinic never loses a patient to a competitor who picked up the phone first.
Sports injury patients research and contact a clinic quickly after the injury — most reach out that same evening or weekend morning when your office is closed.
Why sports medicine clinics lose patients
A high school quarterback twists his knee Friday night. His parents go online Saturday morning looking for a sports medicine clinic. Your phone is off. Your competitor answers. That patient is gone before Monday's staff meeting.
Your patient base — competitive athletes, weekend warriors, student-athletes under scholarship pressure — expects instant responses. A 24-hour callback window sends them to urgent care or an orthopedic walk-in, where they establish care with someone else.
Athletic directors, team trainers, and coaches reach out about sideline coverage, physicals, and concussion protocol during their own schedule — not yours. Missed inquiries about institutional contracts cost you recurring revenue, not just single visits.
Sports medicine patients call constantly asking about return-to-play timelines, imaging referral status, brace fitting appointments, and pre-participation physical requirements. Your front desk answers the same questions forty times a week.
How it works
Whether your clinic specializes in ACL rehab, concussion management, overuse injuries, or performance medicine, the chatbot is built around your specific services, referral relationships, imaging partners, and common patient questions — not a generic sports health template.
The chatbot answers general questions about your services, hours, location, and which insurance plans you accept, then takes the athlete's or parent's name and number so your staff can call back. Anything clinical goes to your team, not the chatbot.
On the Front Office plan, the AI receptionist picks up the calls you miss, says it's an AI, takes the caller's name, number, and a general reason for the call, and emails you a summary so your staff can call back.
Front Office plans
Every plan is $297 to set up, then monthly. Month-to-month, cancel any time. Buy online, fill out one form, and see your preview within 5 business days. No sales call.
What the receptionist doesn't do: it doesn't book appointments, quote prices or connect to calendars or CRMs. It takes the caller's details so you can call back.
Not HIPAA-compliant:Front Office doesn't sign Business Associate Agreements, so the chat and receptionist must not be used to collect patient health information. They're for general questions like hours, location, services and which plans you accept, and for taking a name and number for a call back.
Cancelling and refunds:cancel any time and you aren't billed again; there are no partial-month refunds. The setup fee is returned only if you cancel before you submit the intake form. If we don't deliver what the terms describe, tell us within 30 days of the charge and we fix it, or refund the affected charge if we can't. Read the refund policy and plan terms before you buy.
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Yes. We train it on your specific treatment areas, common patient questions by injury type, and your return-to-play protocols. It gives informative, appropriate responses — and knows when to route someone to your clinical team for anything requiring professional judgment.
Yes. The chatbot can explain acute injury consults, follow-up visits, pre-participation physicals, and performance evaluations, and take a name and number so your staff can schedule the right visit. It doesn't book appointments or check availability.
Yes — we can configure the chatbot to capture team coverage and sideline contract inquiries separately and email them to you apart from patient inquiries.
No. Front Office isn't HIPAA-compliant and we don't sign Business Associate Agreements, so the chat and receptionist must not be used to collect patient health information. They answer general questions (hours, location, services, which plans you accept) and take a name and number so your staff can call back.
One plan, Front Office: $297 one-time setup, then $99/month for the website, $179 with the AI chat, or $249 with the AI receptionist too (300 answered minutes a month, no overage fees). Month-to-month, cancel any time.
Preview within 5 business days of your completed intake form. $297 one-time setup, then month-to-month. Cancel any time.
Matt Henry · Anchor Co AI · Pacific, MO
See it before you buy it
No slideshow, no actor. A screen recording of our own assistant handling the two questions every owner asks: what happens to the 9pm call I miss, and will it invent things about my business.
Real answers from our live demo bot — unscripted, recorded on this site.
Visitor: I run an HVAC company. A customer calls at 9pm and I can't pick up — what happens?
Anchor Co AI: Right now? They hit voicemail and you've lost them to whoever picks up first. With our chatbot, they hit your website at 9pm, ask “Do you do emergency service?” or “Are you licensed in my county?” — and get an instant answer. The bot captures their name, number, and address. You wake up to a lead instead of a missed call. That's the whole thing: your customers get answers 24/7, you only deal with the calls that actually need you, and you're not losing jobs to competitors who answer faster. Since you're in HVAC, the bot can handle all the common questions — licensing by county, service area, whether you do emergency calls, minimum job size, how long estimates take. You train it on your website in about 10 minutes, and it goes live in an afternoon. Want to try it? You can start free at anchorcoai.com/signup — no credit card required. Test it on your actual website for 14 days and see if it captures leads you would've missed.
Visitor: Will it make stuff up about my business?
Anchor Co AI: No. The bot only answers from what you've given it — your website content, your FAQs, pricing, service areas, whatever you add. If a question falls outside that (something the bot doesn't know), it's honest about it. Instead of guessing, it says “I don't have that info” and asks for their name and contact details so you can follow up personally. It won't make up licensing claims, pricing, or service details. That's the safeguard. Your bot is only as smart as the information you feed it — which means you stay in control of what it says about your business. Honestly the easiest way to see if it works for your business is to just try it. Free plan, no card. anchorcoai.com/signup
Not ready to buy? Run a free 15-second audit of your site — no email required.
Every customer who hits voicemail is a missed job. Your bot answers them in 60 seconds.
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