Anchor Co AI answers insurance, timeline, and estimate questions 24/7 — capturing leads while your estimators focus on the cars in the shop.
Insurance network questions are the gatekeeping question for collision repair. If customers can't confirm you work with their carrier on your site, they call the shop that makes it obvious.
Your estimators are under cars and on phones at the same time. A chatbot handles the pre-estimate intake — make/model/year, type of damage, insurance carrier, preferred timing — so every callback is productive.
Someone's car gets hit in a parking lot at 3pm on a Friday. They spend their evening researching shops. The shop with answers at 9pm gets the appointment — the one with a voicemail gets nothing.
Repair timeline is one of the most anxiety-producing unknowns for customers. A chatbot can give general ranges by repair type, setting realistic expectations before they ever talk to an estimator.
They want to know: do you take their insurance, can they get an estimate this week, roughly what it'll cost, and whether a loaner is available. They're comparing three shops.
"Yes, we work directly with State Farm, Allstate, and most major carriers. For a fender and bumper repair, most estimates take 20 minutes and we can usually have your car done in 3–5 business days. Want to schedule?"
Your estimator walks into the appointment knowing the carrier, the damage description, and what the customer was told. Faster estimates, fewer surprises, higher close rate.
Yes — you configure which carriers you work with (direct repair programs, preferred networks, out-of-network accepted) and the chatbot gives accurate answers every time. No more 'let me check' phone calls.
The chatbot handles that too — whether you provide loaners, whether you partner with a rental company, how to get set up. These details remove a major booking barrier for working customers.
It handles initial questions — explaining what a total loss threshold typically means, directing them to their insurance adjuster, and capturing contact info so you can follow up. It doesn't replace the estimator conversation, but it manages the intake.
You can configure it for any service type — PDR, full collision repair, frame straightening, glass replacement, detailing. Each service can have its own FAQ and intake questions.
Most auto body shops are live in under 10 minutes. You add your insurance network list, your service types, and your general timeline ranges — and it starts answering questions immediately.
Free to try. Live in under 10 minutes. Plans start at $29/mo.
See it before you buy it
No slideshow, no actor. A screen recording of our own assistant handling the two questions every owner asks: what happens to the 9pm call I miss, and will it invent things about my business.
Real answers from our live demo bot — unscripted, recorded on this site.
Visitor: I run an HVAC company. A customer calls at 9pm and I can't pick up — what happens?
Anchor Co AI: Right now? They hit voicemail and you've lost them to whoever picks up first. With our chatbot, they hit your website at 9pm, ask “Do you do emergency service?” or “Are you licensed in my county?” — and get an instant answer. The bot captures their name, number, and address. You wake up to a lead instead of a missed call. That's the whole thing: your customers get answers 24/7, you only deal with the calls that actually need you, and you're not losing jobs to competitors who answer faster. Since you're in HVAC, the bot can handle all the common questions — licensing by county, service area, whether you do emergency calls, minimum job size, how long estimates take. You train it on your website in about 10 minutes, and it goes live in an afternoon. Want to try it? You can start free at anchorcoai.com/signup — no credit card required. Test it on your actual website for 14 days and see if it captures leads you would've missed.
Visitor: Will it make stuff up about my business?
Anchor Co AI: No. The bot only answers from what you've given it — your website content, your FAQs, pricing, service areas, whatever you add. If a question falls outside that (something the bot doesn't know), it's honest about it. Instead of guessing, it says “I don't have that info” and asks for their name and contact details so you can follow up personally. It won't make up licensing claims, pricing, or service details. That's the safeguard. Your bot is only as smart as the information you feed it — which means you stay in control of what it says about your business. Honestly the easiest way to see if it works for your business is to just try it. Free plan, no card. anchorcoai.com/signup
Not ready to sign up? Run a free 15-second audit of your site — no email required.
Every customer who hits voicemail is a missed job. Your bot answers them in 60 seconds.
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