An AI chatbot on your dental website answers every patient question automatically — insurance accepted, new patient availability, procedure cost estimates — at any hour. So the patient searching at 8pm submits your new patient form instead of calling your competitor.
Why dental practices lose new patients before the first call
Your front desk answers insurance questions constantly while managing check-ins, confirming next-day appointments, and running cards for patients at the desk. It's 3 minutes per call, dozens of times a day.
A patient new to the area searches for a dentist at 8pm. They want to know if you're accepting new patients and whether you take their insurance. No answer — they try the next practice on their Google list.
Cost questions are the second most-asked inquiry at most practices. Every unanswered one is a patient who didn't book because they couldn't get past the price question — and didn't want to call to find out.
A patient calling with a simple question shouldn't wait on hold for 8 minutes because your team is managing a crowded schedule. A chatbot handles first-tier questions instantly — no hold queue.
How it works
Insurance accepted, new patient availability, procedure cost estimates, emergency same-day policy — the chatbot knows it all from your website and the details you configure during setup.
"Yes, we're in-network with Delta Dental and Cigna. We're accepting new patients with about a 2–3 week wait for a cleaning. Here's the new patient form." Answered at 8pm Tuesday. Answered before your team arrives. Always.
The patient who would have called your competitor submits your new patient intake before you know they were there. Your team follows up with an appointment rather than a cold inquiry.
The insurance call math
The most common patient call — “do you take my insurance?” — has a 3–5 minute average handle time. At a busy practice taking 20+ of these calls per day, that's 60–100 minutes of front desk time spent answering a question your chatbot can answer instantly.
A chatbot handles the first tier — which plans you accept, whether you file out-of-network, the new patient process — and routes only the complex verification questions to your team. Front desk capacity goes toward patients in the office, not patients in the hold queue.
Founding-client pricing
Foundation: website + hosting + 24/7 AI chatbot + Google Business Profile + missed-call text-back. Growth adds local SEO, patient management, and review automation at $997/mo. Full Office adds a 24/7 AI phone receptionist at $1,497/mo.
Yes. You configure your exact insurance list — Delta Dental, Cigna, Aetna, Humana, MetLife, Guardian, United Healthcare, and others — and the chatbot answers coverage questions correctly every time. For specific benefits verification, it routes the patient to your front desk with context already established.
Fully handled. The chatbot confirms whether you're accepting new patients, describes the new patient appointment (exam, X-rays, cleaning), gives a wait-time estimate, and links to your new patient intake form. New patients submit their information before your team even knows they were there.
No. The chatbot is configured with your practice's voice and specific information — it responds like a knowledgeable front-desk team member who knows your practice cold. Patients get accurate, fast answers. Complex questions get routed to the right human.
Yes. After-hours dental emergency inquiries — what to do with a knocked-out tooth, whether you see same-day emergencies, who to call at 2am — are configured into the chatbot and answered immediately. That's often the highest-stakes moment where a fast answer wins a patient for life.
Month-to-month on every tier. Cancel anytime, keep your website and data. We earn this every month.
The chatbot goes live the day you sign on. No setup fee. No contract. 30-day refund guarantee.
Matt Henry · Anchor Co AI · Pacific, MO