Anchor Co AI puts a 24/7 chatbot on your embroidery shop's website that captures quote requests, answers product and pricing questions, and books consultations — even while you're running the machine.
67% of custom-order inquiries happen outside business hours. That's the majority of your potential orders going unanswered every single night.
Why embroidery shops lose customers
Clubs, teams, and corporate buyers browse and decide at night. When they can't get a quote or a turnaround time, they move on to the next shop before morning.
Minimum quantities, file formats, thread colors, rush fees — answering the same ten questions all day keeps you off the machine and slows real production.
A sports league or school that wants 200 jerseys is ready to commit today. But if it takes two days to quote, they've already placed the order somewhere else.
Businesses ordering branded merch expect fast responses. Slow follow-up signals that fulfillment will be slow too — and they take their PO to a competitor.
How it works
Your pricing structure, minimums, turnaround times, thread options, file requirements, and common add-ons are loaded in. The bot knows your shop as well as you do.
Visitors get instant answers on quantities, pricing, and timelines. The bot collects order details and contact info so you wake up to qualified leads, not cold voicemails.
Every conversation is logged. Hot leads — orders over a certain size or tight deadlines — get flagged for your first call of the day. No more digging through messages.
Founding-client pricing
Foundation: website + hosting + 24/7 AI chatbot + Google Business Profile + missed-call text-back. Growth adds local SEO, invoicing, and the order pipeline at $997/mo. Full Office adds a 24/7 AI phone receptionist at $1,497/mo.
Yes. It walks the customer through quantity, garment type, design complexity, and deadline, then collects their contact info and sends you a structured lead. You quote from real data, not vague voicemails.
The bot knows your accepted formats (DST, PES, EMB, etc.), your preferred file specs, and your digitizing policy. It answers these instantly instead of tying up your phone.
Absolutely. We configure tiered pricing logic so the bot can give accurate ranges for different quantities. It won't promise an exact price — it will collect details and let you quote — but it gives realistic expectations that keep prospects engaged.
It's especially effective for B2B and institutional buyers who expect fast responses. The bot handles initial qualification, collects billing and shipping questions, and routes high-value accounts to you immediately via text.
Month-to-month on every tier. Cancel anytime, keep your website and data. We earn this every month.
The chatbot goes live the day you sign on. No setup fee. No contract. 30-day refund guarantee.
Matt Henry · Anchor Co AI · Pacific, MO