An AI chatbot on your website answers every client question automatically — services, skin concerns, pricing, booking, products — at any hour. So the client searching at 9pm books your next facial instead of the spa with the instant-booking widget.
Most skincare bookings happen between 7–10pm — when clients are home and ready to schedule. A chatbot captures those bookings while you're off the clock.
Why estheticians lose bookings they should have won
A potential new client found your Instagram at 9pm and has three questions before she books. You're exhausted after a full day of services. She doesn't hear back until tomorrow — and by then she's already booked with the spa that had an online booking widget.
You're mid-facial when your phone buzzes. A client wants to know if you have availability Saturday and what your cancellation policy is. You can't answer. They can't wait. They book elsewhere. A chatbot handles these questions in real time so you stay present with the client in the room.
First-time clients have questions: What's good for sensitive skin? Do you use clean products? Can you treat hyperpigmentation? Do I need a consultation first? A chatbot answers all of it and pre-qualifies new clients before they ever step through your door.
Most skincare bookings happen between 7pm and 10pm — when clients are home, relaxed, and thinking about self-care. If your booking process requires a text or call back, you lose them to the Vagaro-listed spa that lets them book instantly at 9:43pm.
How it works
Services you offer, skin concerns you treat, products you use, pricing, booking process, cancellation policy — the chatbot knows everything you configure during setup, including your booking link.
"Yes, I specialize in sensitive and acneic skin. My signature facial is 60 minutes and starts at $95. I use mostly clean formulations. You can book directly here or I can answer a few questions first." Answered at 9pm. Every night.
The client who found you on Instagram at 9pm books her first facial before she falls asleep. You wake up to a confirmed appointment, not an unanswered message thread and a missed opportunity.
The after-hours booking math
If your signature facial runs $85–$130 and you recover just one booking per week that would have gone to a competitor with 24/7 availability — that's $4,400–$6,760/year from a tool that costs less than $50/month. The math clears the bar in the first month.
The chatbot handles the friction between “I found you on Instagram” and “I booked an appointment.” It answers the questions that new clients need answered before they commit — without you being available at 9:43pm to answer them.
Simple pricing
Starter gets you a fully configured chatbot answering skin care questions and routing bookings 24/7. Growth adds lead capture and webhook alerts when a client is ready to book. Pro unlocks unlimited pages and white-label.
Yes. You configure the chatbot with the skin types and concerns you specialize in — acne, hyperpigmentation, anti-aging, sensitive skin, rosacea — and the services that address each one. Clients who ask "what's good for dark spots?" get a real, helpful answer that moves them toward booking.
You configure your product lines and key ingredients during setup. The chatbot can answer questions about brands, whether you use clean/non-toxic formulations, fragrance-free options, and similar questions that new clients commonly ask before booking a first appointment.
The chatbot can link clients directly to your booking platform (Vagaro, Square, Acuity, Mindbody, or any URL) and explain your booking process. For appointment-specific availability questions, it routes clients to your scheduling link rather than trying to check a live calendar — so clients always land in the right place.
Fully handled. Configure your cancellation window, deposit requirements, and no-show policy once — the chatbot answers every question about it accurately and consistently. No more awkward conversations about policies you've explained a hundred times.
Month-to-month on every tier. Cancel anytime, keep your website and data. We earn this every month.
The chatbot goes live the week you sign on. No setup fee. No contract. 30-day refund guarantee.
Matt Henry · Anchor Co AI · Pacific, MO