Emergency calls happen at 2am. Our AI answers every one, collects damage details and insurance information, and alerts your team — so you never lose a major contract to a competitor who picked up first.
Disaster doesn't follow a 9-to-5 schedule. Families dealing with fire damage need an immediate response — if you don't answer, a competitor gets the contract.
Getting paid on insurance claims means capturing damage details, policy numbers, and adjuster contacts within hours of the loss — not days later when memories fade.
Fire restoration jobs aren't small. A single residential job can be $30K–$150K. One missed emergency call is one of your biggest contracts walking out the door.
Whether it's 2am on a Sunday or Christmas morning, our AI picks up immediately, projects calm and professionalism, and begins gathering the critical details your team needs to respond fast.
The AI walks the caller through documenting the incident — location, type of damage, affected areas, whether the fire department has cleared the property, and the homeowner's insurance carrier and policy number.
Your on-call team gets an immediate alert with all collected details. The AI can also provide the caller with their insurance adjuster's contact information and walk them through next steps while help is on the way.
No contracts. No setup complexity. Just results.
AI Chatbot + Missed-Call Text-Back + Booking Integration
Absolutely. We train the AI with empathetic, calm, and clear language designed specifically for emergency situations. It conveys urgency, reassures the caller that help is coming, and collects critical information without adding to the stress.
Yes — that's exactly the scenario this solves. The AI never gets overwhelmed, never puts someone on hold during a crisis, and captures every lead even when your crew is heads-down on a restoration job.
The AI is trained to immediately direct any caller who may be in immediate danger to call 911 first. It won't try to collect business information before ensuring the person's safety — then it follows up to capture restoration details once safety is confirmed.
In fire restoration, the first company to answer wins the job. AI guarantees you answer every call — at 2am, on holidays, when your crew is already on-site. One saved contract pays for years of service.
Matt Henry · Anchor Co AI · Pacific, MO