Homeowners call about dues, violation letters, architectural requests and the water running through the lobby ceiling at midnight. Our AI receptionist answers when your office can't, says it is an AI, and emails you who called, their number and why.
Homeowners expect an answer from the management company. Most calls are routine questions already covered in your documents and website, and the rest need a person to hear about them quickly.
Anchor Co AI trains a chatbot on your own website so it answers where homeowners can pay their dues, how the architectural request process works, when the next board meeting is held, how to report a maintenance concern at any hour. It is free to start ($0, 20 messages a month), paid chatbot plans start at $29 a month, and the Front Office bundle (website, AI chat and an AI phone receptionist that answers calls when your office is closed or your managers are out at a community, says it is an AI, and emails you the caller's name, number and reason for calling) is $249 a month plus a one-time $297 setup, month to month.
| Feature | Anchor Co AI | Chatbase | Tidio |
|---|---|---|---|
| Cheapest paid plan | $29/mo, billed monthly | $40/mo billed monthly, $32/mo billed yearly (Hobby) | $24.17/mo billed annually (Starter) |
| Usage on that plan | 1,000 messages/mo | 700 message credits/mo | 100 billable conversations/mo |
| Free trial | Free plan $0 (20 messages/mo); paid plans add a 14-day trial | 7-day trial | Free plan $0 (50 billable conversations/mo) |
| Built for local service businesses | Yes | General-purpose | General-purpose |
Competitor figures are public list prices from chatbase.co/pricing and tidio.com/pricing, read 2026-10-20. Plans change; check the vendor before you buy. Full breakdowns: Anchor Co AI vs Chatbase, Anchor Co AI vs Tidio.
Published by Anchor Co AI. Last updated .
Why HOA management offices drown in the same calls
Where do I pay my dues, when is the next board meeting, what are the pool hours, where is the architectural request form. The answers are on your portal and website, but people call anyway.
A homeowner who just opened a notice about the trash cans or the fence wants to talk now. A chat that explains the process from your published rules lets a manager handle the hard conversations.
A burst pipe in a common area, a gate that will not close or a tree across the entrance happens at night. Residents need to know how to reach the right contact, and your team needs to hear about it.
While you are walking a community or sitting in a board meeting, the office line rings. Calls missed during the day turn into frustrated emails by the evening.
How it works
It could be a missed call during a board meeting, or a visitor on your site at 11pm.
It says it is an AI, answers from what you have published, and takes the caller's name, number, community and reason for calling. When it is unsure, it says so and takes a message.
You get an email with who called and why, so the right manager can follow up, and urgent items can be spotted first.
Front Office plans
Every plan is $297 to set up, then monthly. Month-to-month, cancel any time. Buy online, fill out one form, and see your preview within 5 business days. No sales call.
What the receptionist doesn't do: it doesn't book appointments, quote prices or connect to calendars or CRMs. It takes the caller's details so you can call back.
Cancelling and refunds:cancel any time and you aren't billed again; there are no partial-month refunds. The setup fee is returned only if you cancel before you submit the intake form. If we don't deliver what the terms describe, tell us within 30 days of the charge and we fix it, or refund the affected charge if we can't. Read the refund policy and plan terms before you buy.
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No. It can point homeowners to the form and process described on your website, but approvals stay with your manager and the board.
It answers the call, says it is an AI, and emails you the caller's name, number and what happened. It does not dispatch a vendor or call anyone, so keep your emergency instructions for residents visible on your site.
No. It answers from your public website and does not have access to your accounting system. It can direct homeowners to your payment portal and take a message for your office.
One plan, Front Office: $297 one-time setup, then $99/month for the website, $179 with the AI chat, or $249 with the AI receptionist too (300 answered minutes a month, no overage fees). Month-to-month, cancel any time.
No contract. Month-to-month, cancel any time. There are no partial-month refunds.
Preview within 5 business days of your completed intake form. Month-to-month. Cancel any time.
Matt Henry · Anchor Co AI · Pacific, MO
See it before you buy it
No slideshow, no actor. A screen recording of our own assistant handling the two questions every owner asks: what happens to the 9pm call I miss, and will it invent things about my business.
Real answers from our live demo bot — unscripted, recorded on this site.
Visitor: I run an HVAC company. A customer calls at 9pm and I can't pick up — what happens?
Anchor Co AI: Right now? They hit voicemail and you've lost them to whoever picks up first. With our chatbot, they hit your website at 9pm, ask “Do you do emergency service?” or “Are you licensed in my county?” — and get an instant answer. The bot captures their name, number, and address. You wake up to a lead instead of a missed call. That's the whole thing: your customers get answers 24/7, you only deal with the calls that actually need you, and you're not losing jobs to competitors who answer faster. Since you're in HVAC, the bot can handle all the common questions — licensing by county, service area, whether you do emergency calls, minimum job size, how long estimates take. You train it on your website in about 10 minutes, and it goes live in an afternoon. Want to try it? You can start free at anchorcoai.com/signup — no credit card required. Test it on your actual website for 14 days and see if it captures leads you would've missed.
Visitor: Will it make stuff up about my business?
Anchor Co AI: No. The bot only answers from what you've given it — your website content, your FAQs, pricing, service areas, whatever you add. If a question falls outside that (something the bot doesn't know), it's honest about it. Instead of guessing, it says “I don't have that info” and asks for their name and contact details so you can follow up personally. It won't make up licensing claims, pricing, or service details. That's the safeguard. Your bot is only as smart as the information you feed it — which means you stay in control of what it says about your business. Honestly the easiest way to see if it works for your business is to just try it. Free plan, no card. anchorcoai.com/signup
Not ready to buy? Run a free 15-second audit of your site — no email required.
Every customer who hits voicemail is a missed job. Your bot answers them in 60 seconds.
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