You can't answer a call from an attic in July. Our AI receptionist picks up when a call goes unanswered, so AC repair and equipment replacement leads stay warm while you finish the current job.
HVAC companies miss service calls while techs are on job sites. Each one is a potential replacement job that calls your competitor next.
Why HVAC companies lose their highest-margin calls
A homeowner calls because their AC stopped working. You can't answer from a 140-degree attic. They call the next HVAC company on Google and that replacement job is gone.
When it's 95 degrees and the unit is dead, people don't wait. They call until someone picks up. Missing one call in peak season can mean missing the whole equipment and install job.
A homeowner's heat dies at 9pm on a Sunday. They Google HVAC, find a company with a chatbot that takes their info and calls back first. You get a voicemail. They get the job.
First heat wave, first cold snap — that's when every HVAC call comes in at once. Those are also the calls with the highest urgency and the highest willingness to pay.
How it works
Can't answer. The homeowner with a dead unit is about to dial the next company.
"Hi, this is the AI assistant for [Your Company]. Is your HVAC not working? May I take your name, number and what is going on? Someone will call you back." The conversation starts immediately.
What they tell the AI, like system type, issue and urgency, is emailed to you as a summary. You see it when you wrap the current call.
Front Office plans
Every plan is $297 to set up, then monthly. Month-to-month, cancel any time. Buy online, fill out one form, and see your preview within 5 business days. No sales call.
What the receptionist doesn't do: it doesn't book appointments, quote prices or connect to calendars or CRMs. It takes the caller's details so you can call back.
Cancelling and refunds:cancel any time and you aren't billed again; there are no partial-month refunds. The setup fee is returned only if you cancel before you submit the intake form. If we don't deliver what the terms describe, tell us within 30 days of the charge and we fix it, or refund the affected charge if we can't. Read the refund policy and plan terms before you buy.
Sold and supported by Anchor Co Media, our sister brand. Payment is handled by Stripe.
Yes. The chatbot is trained on your specific services — residential maintenance contracts, commercial installs, emergency repairs, equipment replacements, whatever you run. It handles both.
Yes. We configure the chatbot to match your season. Summer can lead with AC urgency; winter shifts to heat. We handle that as part of the build.
No. Front Office doesn't send follow-up offers or renewal messages. The chatbot can explain your maintenance plans to website visitors and capture their details.
One plan, Front Office: $297 one-time setup, then $99/month for the website, $179 with the AI chat, or $249 with the AI receptionist too (300 answered minutes a month, no overage fees). Month-to-month, cancel any time.
No contract. Month-to-month, cancel any time. There are no partial-month refunds.
Preview within 5 business days of your completed intake form. Month-to-month. Cancel any time.
Matt Henry · Anchor Co AI · Pacific, MO
See it before you buy it
No slideshow, no actor. A screen recording of our own assistant handling the two questions every owner asks: what happens to the 9pm call I miss, and will it invent things about my business.
Real answers from our live demo bot — unscripted, recorded on this site.
Visitor: I run an HVAC company. A customer calls at 9pm and I can't pick up — what happens?
Anchor Co AI: Right now? They hit voicemail and you've lost them to whoever picks up first. With our chatbot, they hit your website at 9pm, ask “Do you do emergency service?” or “Are you licensed in my county?” — and get an instant answer. The bot captures their name, number, and address. You wake up to a lead instead of a missed call. That's the whole thing: your customers get answers 24/7, you only deal with the calls that actually need you, and you're not losing jobs to competitors who answer faster. Since you're in HVAC, the bot can handle all the common questions — licensing by county, service area, whether you do emergency calls, minimum job size, how long estimates take. You train it on your website in about 10 minutes, and it goes live in an afternoon. Want to try it? You can start free at anchorcoai.com/signup — no credit card required. Test it on your actual website for 14 days and see if it captures leads you would've missed.
Visitor: Will it make stuff up about my business?
Anchor Co AI: No. The bot only answers from what you've given it — your website content, your FAQs, pricing, service areas, whatever you add. If a question falls outside that (something the bot doesn't know), it's honest about it. Instead of guessing, it says “I don't have that info” and asks for their name and contact details so you can follow up personally. It won't make up licensing claims, pricing, or service details. That's the safeguard. Your bot is only as smart as the information you feed it — which means you stay in control of what it says about your business. Honestly the easiest way to see if it works for your business is to just try it. Free plan, no card. anchorcoai.com/signup
Not ready to buy? Run a free 15-second audit of your site — no email required.
Every customer who hits voicemail is a missed job. Your bot answers them in 60 seconds.
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