You can't answer a call when you're auditing a batch of claims or on a provider call. We fire an instant text-back the moment a call goes unanswered — so new practice inquiries stay warm while you handle the work already on your desk.
Medical billing companies miss 1 in 4 inbound leads while processing claims. Each missed call is a practice contract worth $1,500–$6,000/mo that goes to a competing billing service.
Why medical billing companies lose high-value practice contracts
A practice manager calls to get pricing on outsourcing billing. You're mid-batch and can't step away. They call the next medical billing company on Google and that contract is gone.
A provider in billing chaos is ready to make a decision. The billing company that responds first with a credible process gets the evaluation meeting. Missing that first call means starting behind.
A practice manager researches billing services at 8pm after office hours. Your competitor's website chatbot collects their specialty, claim volume, and pain points and books a call. Your site has a form.
Medical billing contracts run 1–3 years and bill a percentage of collections. A $250K/year practice is worth $12,500–$25,000 in annual revenue. Every missed inquiry is a major recurring loss.
How it works
Can't answer. The practice manager comparing billing vendors is about to try the next company on their list.
"Hi, this is [Your Company]. Sorry we missed you — are you looking for billing support for your practice? We'd love to connect." The conversation starts immediately.
Their reply — specialty, claim volume, current pain point, EHR system — creates a qualified prospect thread. You can show up to the first call prepared with the right questions already answered.
Founding-client pricing
Foundation: website + hosting + AI chatbot + Google Business Profile + missed-call text-back. Growth adds local SEO, invoicing, and scheduling at $997/mo. Full Office adds a 24/7 AI phone receptionist at $1,497/mo.
Yes. The chatbot is trained on your specific service offerings — which specialties you bill for, your payer experience, your technology, your process. It can handle inquiries from any practice type you serve.
Yes. We configure it with whatever you want to share upfront — service tiers, percentage structures, or a prompt to schedule a call for a custom quote. You control how much detail it gives before the discovery call.
The chatbot and text-back system handles sales and inquiry conversations only — it does not process, store, or transmit protected health information (PHI). Lead conversations and contact details are sales data, not clinical data.
Website, enterprise hosting, 24/7 AI chatbot trained on your billing services, Google Business Profile management, and missed-call text-back. All for $497/mo, no setup fee.
Month-to-month on every tier. No contract, no cancellation fee. You keep the website and your data if you leave.
Text-back fires the day you sign on. No setup fee. No contract. 30-day refund guarantee.
Matt Henry · Anchor Co AI · Pacific, MO