Anchor Co AI puts a 24/7 chatbot on your mental health clinic's website that answers insurance and intake questions, collects new patient information, and routes the right prospects to the right providers — before they close the tab and move on.
60% of people seeking mental health services don't follow through due to barriers in the intake process. Instant responses remove the biggest one.
Why mental health clinics lose new patients
Someone searching for a therapist at 10 p.m. is ready to commit. If they land on your site and get nothing, they close the tab. That moment of readiness doesn't come back.
Do you take my insurance? What's the copay for therapy? Do you see teenagers? How long is the waitlist? Your admin spends hours on these every week — the chatbot handles them instantly.
A full inbox signals to a prospective patient that the practice is overwhelmed. For someone struggling with anxiety or depression, that friction is enough to make them stop trying.
New patient scheduling is a phone tag marathon — availability, insurance verification, intake forms. A chatbot collects initial information and routes the right patients to the right providers before the first call.
How it works
Specialties, accepted insurance plans, age ranges, telehealth availability, intake process, provider bios, and waitlist policies are all loaded in. The bot can answer as your front desk would.
Prospective patients get instant answers on services, coverage, and availability. The bot collects name, insurance, presenting concern, and contact details — creating a warm, complete lead for your team.
Every overnight inquiry is organized and tagged by provider fit and urgency. Your team makes one call, not five, to convert each new patient — with all the information in front of them.
Founding-client pricing
Foundation: website + hosting + 24/7 AI chatbot + Google Business Profile + missed-call text-back. Growth adds local SEO, invoicing, and the patient pipeline at $997/mo. Full Office adds a 24/7 AI phone receptionist at $1,497/mo.
Our chatbot is designed to handle general intake and FAQ conversations — it doesn't collect protected health information in chat. It captures contact details and presenting concerns at the level of a typical intake inquiry form. We do not store session data in ways that create HIPAA obligations, and we can provide a BAA for practices that require one.
It can answer general insurance questions — which plans your clinic accepts, what self-pay rates look like, and how to check benefits — without making specific coverage guarantees. This covers the vast majority of what prospective patients ask before calling.
Yes. We configure provider profiles — specialties, age ranges, availability, modalities — and the bot matches prospective patients to the best fit before handing off the lead. Less re-routing, better patient-provider matching from day one.
The bot is configured to recognize crisis language and respond immediately with emergency resources (988 Lifeline, local crisis lines) and a prompt to call 911. It does not attempt to triage clinical emergencies — it escalates them safely and immediately.
Month-to-month on every tier. Cancel anytime, keep your website and data. We earn this every month.
The chatbot goes live the day you sign on. No setup fee. No contract. 30-day refund guarantee.
Matt Henry · Anchor Co AI · Pacific, MO