Your AI handles after-hours post-op questions, routes urgent concerns to on-call, and books new patient consultations — so your team spends their time in the OR, not on hold.
Patients call with swelling, bleeding, or pain concerns the evening of their procedure or over the weekend — when your office is closed and they're left anxious waiting for a callback that comes too late.
Getting a patient from a referring dentist into your schedule requires back-and-forth calls between two offices, faxed records, and manual follow-up — a process that delays care and frustrates everyone involved.
First-contact inquiries from new patients require gathering insurance details, medical history flags, and procedure interest before a consultation can even be booked — a process that ties up your front desk for 10–15 minutes per call.
After a wisdom tooth extraction, implant placement, or bone graft, patients have predictable questions about pain levels, swelling timelines, what to eat, and when to call the office. The AI answers these accurately based on your post-op protocols — at midnight, on weekends, whenever they need it.
The AI is trained to recognize language that signals a true post-surgical emergency — signs of dry socket, excessive bleeding, fever, or allergic reaction — and immediately escalates to your on-call line with a warm handoff, so urgent cases never fall through the cracks.
When a new patient or referring dentist's office contacts you, the AI gathers the procedure type, insurance, and scheduling preferences, then books them directly into your consultation calendar with a confirmation sent automatically.
No contracts. No setup complexity. Just results.
AI Chatbot + Missed-Call Text-Back + Booking Integration
Yes. We train the AI on your actual post-operative instruction sheets for every procedure you perform — extractions, implants, bone grafts, jaw surgery, biopsies. Patients get accurate guidance specific to what was done, not generic answers.
The AI is built with a clear escalation protocol. It recognizes high-urgency symptoms and immediately provides your emergency contact number and on-call instructions while flagging the conversation for your team — so no urgent situation gets a generic "call back during business hours" response.
Yes. We can set up a dedicated intake flow for referring offices — capturing patient name, procedure needed, urgency, and insurance — and route them to your fastest available consultation slot. Referring dentists get a frictionless experience that makes your practice their go-to referral.
A patient who can\'t reach you after their procedure calls the ER — or leaves a bad review. An inquiry that goes unanswered books with a different practice. Give your oral surgery practice a 24/7 AI that handles both, automatically.
Matt Henry · Anchor Co AI · Pacific, MO