Anchor Co AI answers patient questions, captures after-hours referrals, and books consult appointments automatically — 24 hours a day, without adding headcount.
67% of patients book with the first orthopedic practice that responds to their inquiry — not the best-reviewed one. After-hours speed wins the surgical case.
Why orthopedic practices lose patients
A primary care physician refers a patient at 4:45 PM on a Friday. By Monday morning, that patient has already booked with the first orthopedic practice they reached — not yours. You never even knew they called.
Your staff fields the same 20 questions every day — 'What should I stop eating before surgery?' 'Can I take my blood pressure medication?' — pulling them away from patients who need real attention.
A blocked surgical slot costs $3,000–$10,000 in lost revenue. Without automated reminders and easy rescheduling, no-show rates at orthopedic practices average 12–18%.
Patients with knee, hip, or shoulder pain fill out contact forms on three practice websites. The practice that responds within five minutes wins the consult. Your website has no live response at all.
How it works
Whether your practice focuses on joint replacement, sports injuries, spine, or hand surgery, the chatbot is trained on your specific procedures, insurance panels, surgical locations, and pre-op requirements — not a generic medical script.
No IT involvement from your side. The chatbot embeds in your existing site, captures patient inquiries in real time, qualifies them by procedure type and insurance, and books consult appointments directly into your scheduling system.
When a patient hangs up without leaving a voicemail, our missed-call text-back fires immediately — keeping the conversation alive and routing them to book online rather than calling a competitor.
Founding-client pricing
Foundation: website + hosting + 24/7 AI chatbot + Google Business Profile + missed-call text-back. Growth adds local SEO, invoicing, and the patient pipeline at $997/mo. Full Office adds a 24/7 AI phone receptionist at $1,497/mo.
Yes. We operate under a Business Associate Agreement and handle all patient data with HIPAA-compliant storage and transmission. The chatbot never stores protected health information beyond what's needed to route the inquiry.
Absolutely. We train the chatbot on your specific procedure library, common patient questions by procedure, recovery timelines, and what patients need to bring to their first consult. It feels like talking to an informed staff member, not a generic FAQ bot.
We integrate with most major scheduling platforms. If you use a system we haven't connected to yet, we can typically build the integration within the first two weeks.
The chatbot is trained to recognize clinical questions and route them to your clinical staff or the patient's surgeon. It never attempts to give medical advice — it books, informs, and routes.
Month-to-month on every tier. Cancel anytime, keep your website and data. We earn this every month.
The chatbot goes live the day you sign on. No setup fee. No contract. 30-day refund guarantee.
Matt Henry · Anchor Co AI · Pacific, MO