We fire an instant text-back the moment a call goes unanswered. Emergency leads get a reply before they dial your competitor. No voicemail. No cold callbacks. Just a warm conversation waiting for you.
Why plumbers lose high-margin jobs
Emergency plumbing calls don't wait. A homeowner with a burst pipe calls the first plumber who picks up. If that's not you, they're calling the next number.
A pipe is flooding a basement. That caller isn't leaving a voicemail and waiting for a callback. They're calling down the list until someone answers.
A homeowner discovers a leak after dinner. They Google plumbers, land on a site with a chatbot, and book an estimate — all before you see the missed call.
Emergency and after-hours calls are the highest-margin jobs in plumbing. Missing one call can mean missing a $2,000–$8,000 job.
How it works
You're working, hands occupied, can't answer. The caller is about to try the next plumber.
"Hi, this is [Your Company]. Sorry we missed you — is this an emergency? What's going on?" The conversation starts before they dial the next plumber.
Their reply — address, issue, urgency — creates a job thread you see the moment you wrap. Emergency calls are flagged so you can call back hot leads first.
Founding-client pricing
Foundation: website + hosting + 24/7 AI chatbot + Google Business Profile + missed-call text-back. Growth adds local SEO, invoicing, and the job pipeline at $997/mo. Full Office adds a 24/7 AI phone receptionist at $1,497/mo.
For emergencies, we'd love it to be instant — and it nearly is. The text goes out within 60 seconds. Most emergency callers give it 2-3 minutes before dialing the next number. That's enough time to capture the conversation and keep them from moving on.
Yes. The 24/7 AI chatbot on the site captures leads any time — after hours, weekends, holidays. It takes their name, number, and what the problem is, and routes it straight to you.
All inbound calls — emergency dispatch, service calls, remodel quotes, maintenance. Missed-call text-back fires on any missed call, not just emergencies. Emergencies just make the ROI obvious.
No — it integrates with what you have. If you're on Jobber, ServiceTitan, or Housecall Pro, leads flow in. If you don't have a dispatch system, the Anchor Co back office (Growth tier) covers quotes, scheduling, invoicing, and your job pipeline.
Month-to-month on every tier. Cancel anytime, keep your website and data. We earn this every month.
The text-back fires the day you sign on. No setup fee. No contract. 30-day refund guarantee.
Matt Henry · Anchor Co AI · Pacific, MO