Anchor Co AI captures sensitive case inquiries, qualifies clients by urgency and case type, and routes them to the right investigator — so no case goes cold while you're in the field.
A client in crisis — suspected infidelity, a missing person, fraud — needs to talk now. A missed call or a day-old callback often means they've hired someone else.
People don't describe sensitive personal matters on a recording they're not sure who'll hear. If voicemail is the only option, they hang up — and so does their case.
Investigators are out in the field, not at a desk. But every unanswered inquiry during surveillance is potential revenue and a client who needed help that went somewhere else.
The AI opens a private, text-based conversation — asking about the nature of the case, urgency, and location in a way that feels secure and professional, not like a form.
The AI identifies case type (infidelity, surveillance, background check, fraud, missing person), assesses urgency, and gathers the key details your investigators need before a first call.
High-priority cases trigger an immediate alert to your on-call investigator. Standard cases get scheduled for a consultation call — all without the client ever hitting voicemail.
No contracts. No setup complexity. Just results.
AI Chatbot + Missed-Call Text-Back + Booking Integration
The AI is transparent that it's an intake assistant — not a human — and is designed to be discreet, professional, and reassuring. Most clients prefer texting over voicemail for sensitive matters because it feels more private.
The AI is configured to recognize urgent keywords and immediately escalate — sending an alert to your on-call investigator and instructing the client to expect a personal call within minutes.
Yes. The AI shares only what you want it to — general pricing ranges, case types you handle, and next steps — while keeping your operational methods confidential per your instructions.
The client who can't reach you won't wait. Anchor Co AI responds instantly, qualifies the case, and gets the right investigator on the line — even when you're in the field.
Matt Henry · Anchor Co AI · Pacific, MO