Anchor Co AI gives your psychiatry practice a warm, responsive presence 24 hours a day — capturing new patient inquiries, qualifying intake, and never letting a first contact go unanswered.
40% of new psychiatric patients who hit voicemail on a first contact do not call back. That window is your only chance.
Why psychiatry practices lose new patients
Someone finally works up the courage to reach out for psychiatric help. They call your office at 7 PM and hit voicemail. By the morning, 40% of them have moved on — to another provider, or to nothing at all. That first contact window is everything.
Psychiatric intake is complex. Insurance verification, prior authorizations, medication history, and safety screening all need to happen before a first appointment. Without automation, this backlog falls on your front desk and slows down care.
A person in distress lands on your practice website at night. They read your bio, they check your specialties, they decide you're who they want to see — and then they hit a dead end. No chat, no form, no way to start. They close the tab.
A missed psychiatric appointment isn't just lost revenue — it breaks therapeutic continuity. Without automated reminders and easy rescheduling, no-show rates in psychiatry run 15–22%, far above the medical average.
How it works
Your chatbot is trained on your specific focus areas — whether that's medication management, ADHD, mood disorders, trauma, or geriatric psychiatry. We define exactly what it asks, what it captures, and what it escalates. It never attempts clinical conversation.
The chatbot collects name, contact info, insurance, presenting concerns, and availability. It flags any safety-related language for immediate human review. Routine intake inquiries flow into your scheduling queue without your staff lifting a finger.
When someone hangs up without leaving a message, our missed-call text-back reaches out immediately — acknowledging their call, offering next steps, and giving them a low-friction way to connect without having to call again.
Founding-client pricing
Foundation: website + hosting + 24/7 AI chatbot + Google Business Profile + missed-call text-back. Growth adds local SEO, invoicing, and the patient pipeline at $997/mo. Full Office adds a 24/7 AI phone receptionist at $1,497/mo.
Yes. We operate under a Business Associate Agreement and treat all patient data with HIPAA-compliant handling. No protected health information is stored beyond what's required to route the inquiry to your team.
The chatbot is trained to recognize safety-related language and immediately surface a crisis line (988), prompt the person to call 911 if in immediate danger, and flag the conversation for urgent human review. It never attempts to handle a mental health crisis on its own.
It can collect insurance details and answer general questions about your accepted panels. Actual benefits verification gets routed to your billing team — the chatbot captures the data they need to do it quickly.
We design the tone carefully for mental health practices — warm, human, and non-clinical. Patients consistently report that having a responsive presence available 24/7 feels more supportive than hitting voicemail, as long as the handoff to a real person happens smoothly.
Month-to-month on every tier. Cancel anytime, keep your website and data. We earn this every month.
The chatbot goes live the day you sign on. No setup fee. No contract. 30-day refund guarantee.
Matt Henry · Anchor Co AI · Pacific, MO