Your dispatcher is managing an active incident. The inbound monitoring or guard-proposal call goes to voicemail. We fire an instant text-back in under 60 seconds — so the lead stays warm while your team handles the job.
The first company to respond wins the security contract — prospects shopping for monitoring or guard services call 3–5 providers and go with whoever answers first.
Why security companies lose leads
When a property owner calls for a monitoring quote, they expect a fast response. Your team is juggling an active incident. They leave a voicemail, then call the next security company on Google. That contract is gone before you ever heard the message.
Someone calling about a break-in or a failed alarm system wants action NOW — not a callback the next business day. Every minute of delay increases the chance they sign with whoever answered first. Fast response isn't a nice-to-have in security; it's the whole game.
A facilities manager discovers a breach at 10pm and starts Googling security providers. Your competitor with a 24/7 chatbot captures their info, starts the conversation, and books a site-walk. You get a voicemail at 2am that you see tomorrow morning.
A hospital or HOA shopping for contract security services will call 3–5 providers. The company that responds first sets the frame for the entire deal. Missing that first call doesn't just lose the call — it loses the RFP.
How it works
Your team is on a live alarm response. The inbound sales or service call hits voicemail. The caller is already moving on.
"Hi, this is [Your Company Security]. Sorry we missed you — are you looking for monitoring, alarm service, or guard coverage? We'll get back to you right away." The conversation starts before they call the next company.
Their reply — property type, service need, urgency — creates a qualified lead thread. You see it the moment you wrap the incident. Commercial contract leads are flagged so nothing high-value slips through.
Founding-client pricing
Foundation: website + hosting + AI chatbot + Google Business Profile + missed-call text-back. Growth adds local SEO, invoicing, and scheduling at $997/mo. Full Office adds a 24/7 AI phone receptionist at $1,497/mo.
Yes. We train the chatbot on your specific service lines — residential alarm monitoring, commercial security consulting, mobile patrol, guard staffing, access control, whatever you offer. It routes residential and commercial inquiries separately so your team gets pre-qualified leads.
The text-back system is for missed calls on your business line, not your monitoring dispatch line. We set it up so emergency and dispatch numbers are never intercepted — only your main sales and service inquiry line uses the text-back flow.
Growth tier includes automated follow-up sequences. After a proposal goes out, the system can send a timed check-in text. That follow-up sequence alone often closes deals that go cold from a lack of follow-through.
Foundation is $497/mo and includes your website, hosting, AI chatbot trained on your services, Google Business Profile optimization, and missed-call text-back. Growth ($997/mo) adds local SEO, invoicing, and scheduling. Full Office ($1,497/mo) adds a 24/7 AI phone receptionist.
Month-to-month on every tier. No contract, no cancellation fee. Text-back is live the day you sign on.
Text-back fires the day you sign on. No setup fee. No contract. 30-day refund guarantee.
Matt Henry · Anchor Co AI · Pacific, MO