Built for small engine repair shops
Every missed call during spring season or a commercial equipment emergency is a job going to a competitor. Anchor Co AI texts back every caller in under 60 seconds — capturing make, model, and issue before they dial the next number.
The problem
A lawn care company's zero-turn quit mid-job week. They need it back in 3 days. They call every shop in town. The one that answers — or responds to a text within 5 minutes — gets the $400 repair and a loyal commercial account.
Spring means every homeowner brings in their mower, blower, and trimmer at the same time. Your shop gets slammed. The calls you can't answer in April go to the shop down the street. You never see those customers again.
A homeowner's generator died before a storm. They search 'small engine repair near me' and find a shop's chatbot that takes their make, model, and problem — and tells them to bring it in first thing tomorrow. You have a voicemail.
A Saturday afternoon: homeowner needs their riding mower back for Sunday lawn service. They call your shop. You're closed. They call a competitor with a weekend answering service. You get a negative review about not being reachable.
The solution
Our AI is trained specifically for small engine repair — it knows mowers, chainsaws, generators, and trimmers. It captures equipment details, queues service requests, and keeps commercial accounts from walking to the competitor down the road.
Trained on your small engine repair services. Answers questions, captures equipment details, and books drop-offs automatically — even at midnight before a storm when every generator owner is searching.
Commercial landscaper calls during your busy bench time and gets voicemail? Text fires in under 60 seconds asking for equipment type, make, model, and urgency. Lead stays warm.
After every completed repair, the system sends a review request. More reviews, higher ranking, more small engine repair inquiries finding you first when season hits.
How it works
Commercial customer. $400 repair today means $4,000 in annual service. They're calling everyone. The shop that responds in 60 seconds gets the repair, the loyalty, and the fleet account.
"Hi, this is [Shop]. Sorry we missed your call — what type of equipment needs service? Mower, chainsaw, trimmer, generator? Make and model if you know it? We'll get you an ETA." Service queued.
Make, model, engine hours, symptom, commercial or residential — all in your system. Your tech knows what's coming before it rolls off the truck. Faster diagnosis, faster turnaround.
Founding-client pricing
Foundation: website + hosting + AI chatbot + Google Business Profile + missed-call text-back. Growth adds local SEO, invoicing, and scheduling at $997/mo. Full Office adds a 24/7 AI phone receptionist at $1,497/mo.
Yes. We configure the chatbot to route walk-in urgency separately from scheduled drop-offs. Emergency commercial repairs (mower down during job week) get priority flagging. Seasonal tune-ups get scheduled into your queue.
Yes. We train the chatbot on your common repairs — carburetor cleaning, blade sharpening, belt replacement, starter recoil — with price ranges. Customers arrive with realistic expectations and fewer 'it'll cost HOW much?' conversations.
If your parts counter has common items in stock, we configure the chatbot to confirm availability for common parts and route special orders to your parts department. Reduces calls for basic availability questions.
If you offer off-season storage, yes. The chatbot captures equipment type, preferred storage start date, and pickup date. Storage customers often come back for spring tune-ups — the chatbot sets the reminder automatically.
Month-to-month on every tier. No contract, no cancellation fee. You keep your data if you leave.
Text-back fires the day you sign on. No setup fee. No contract. 30-day refund guarantee.
Matt Henry · Anchor Co AI · Pacific, MO