A person who cannot work may only have the energy to call at odd hours, and may have just received a denial letter with a deadline on it. Our AI receptionist answers when your intake team can't, says it is an AI, and emails you the caller's name, number and reason for calling.
Claimants often reach out right after a denial notice arrives. A denial letter comes with a deadline to appeal, so people tend to call quickly and keep calling until someone picks up.
Anchor Co AI trains a chatbot on your own website so it answers which types of disability claims your firm handles, whether you represent claimants at hearings, how your fee arrangement is described on your site, how to request a callback from your intake team at any hour. It is free to start ($0, 20 messages a month), paid chatbot plans start at $29 a month, and the Front Office bundle (website, AI chat and an AI phone receptionist that answers calls when your intake team is busy or closed, says it is an AI, and emails you the caller's name, number and reason for calling) is $249 a month plus a one-time $297 setup, month to month.
| Feature | Anchor Co AI | Chatbase | Tidio |
|---|---|---|---|
| Cheapest paid plan | $29/mo, billed monthly | $40/mo billed monthly, $32/mo billed yearly (Hobby) | $24.17/mo billed annually (Starter) |
| Usage on that plan | 1,000 messages/mo | 700 message credits/mo | 100 billable conversations/mo |
| Free trial | Free plan $0 (20 messages/mo); paid plans add a 14-day trial | 7-day trial | Free plan $0 (50 billable conversations/mo) |
| Built for local service businesses | Yes | General-purpose | General-purpose |
Competitor figures are public list prices from chatbase.co/pricing and tidio.com/pricing, read 2026-10-20. Plans change; check the vendor before you buy. Full breakdowns: Anchor Co AI vs Chatbase, Anchor Co AI vs Tidio.
Published by Anchor Co AI. Last updated .
Why disability firms lose inquiries they never knew about
A claimant holding a denial notice has limited time to appeal and knows it. If your intake line is busy or closed, they move on to the next firm on the list.
Case managers spend hours on hearing prep, medical record requests and status calls. New inquiries wait while the phone rings out or fills your voicemail.
Do you handle SSDI and SSI, do you take cases at the reconsideration stage, do you represent claimants at hearings, how does the fee arrangement work. Your site can explain these in plain language.
Illness, pain and medication schedules mean many claimants call early, late or on weekends. A system that answers outside business hours meets them when they are able to call.
How it works
The phone rings out in the evening, or a visitor opens the chat on your site on a weekend.
It says it is an AI, answers general questions from what you have published, and collects the caller's name, number and reason for calling. When it is unsure, it says so and takes a message.
You get an email with the details, so your intake coordinator can call back the next business morning.
Front Office plans
Every plan is $297 to set up, then monthly. Month-to-month, cancel any time. Buy online, fill out one form, and see your preview within 5 business days. No sales call.
What the receptionist doesn't do: it doesn't book appointments, quote prices or connect to calendars or CRMs. It takes the caller's details so you can call back.
Cancelling and refunds:cancel any time and you aren't billed again; there are no partial-month refunds. The setup fee is returned only if you cancel before you submit the intake form. If we don't deliver what the terms describe, tell us within 30 days of the charge and we fix it, or refund the affected charge if we can't. Read the refund policy and plan terms before you buy.
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No. It does not assess eligibility, medical conditions or the strength of a claim. It shares what your website says about the services you offer and passes the caller to your team.
Only to the extent your own website explains it. It answers from your published pages, and for anything beyond them it tells the caller it is unsure and takes a message.
It is set up to take a name, number and reason for calling, not records. Ask callers to keep detailed medical information for your staff, and have your firm check state bar rules on intake and confidentiality before you launch.
One plan, Front Office: $297 one-time setup, then $99/month for the website, $179 with the AI chat, or $249 with the AI receptionist too (300 answered minutes a month, no overage fees). Month-to-month, cancel any time.
No contract. Month-to-month, cancel any time. There are no partial-month refunds.
No. It answers general questions from your own website (practice areas, how a consultation works, hours) and takes a name, number and a short description so you can call back. It is not intended to create an attorney-client relationship, and you should keep the confidentiality and advertising rules in your state in mind when you decide what to publish.
Preview within 5 business days of your completed intake form. Month-to-month. Cancel any time.
Matt Henry · Anchor Co AI · Pacific, MO
See it before you buy it
No slideshow, no actor. A screen recording of our own assistant handling the two questions every owner asks: what happens to the 9pm call I miss, and will it invent things about my business.
Real answers from our live demo bot — unscripted, recorded on this site.
Visitor: I run an HVAC company. A customer calls at 9pm and I can't pick up — what happens?
Anchor Co AI: Right now? They hit voicemail and you've lost them to whoever picks up first. With our chatbot, they hit your website at 9pm, ask “Do you do emergency service?” or “Are you licensed in my county?” — and get an instant answer. The bot captures their name, number, and address. You wake up to a lead instead of a missed call. That's the whole thing: your customers get answers 24/7, you only deal with the calls that actually need you, and you're not losing jobs to competitors who answer faster. Since you're in HVAC, the bot can handle all the common questions — licensing by county, service area, whether you do emergency calls, minimum job size, how long estimates take. You train it on your website in about 10 minutes, and it goes live in an afternoon. Want to try it? You can start free at anchorcoai.com/signup — no credit card required. Test it on your actual website for 14 days and see if it captures leads you would've missed.
Visitor: Will it make stuff up about my business?
Anchor Co AI: No. The bot only answers from what you've given it — your website content, your FAQs, pricing, service areas, whatever you add. If a question falls outside that (something the bot doesn't know), it's honest about it. Instead of guessing, it says “I don't have that info” and asks for their name and contact details so you can follow up personally. It won't make up licensing claims, pricing, or service details. That's the safeguard. Your bot is only as smart as the information you feed it — which means you stay in control of what it says about your business. Honestly the easiest way to see if it works for your business is to just try it. Free plan, no card. anchorcoai.com/signup
Not ready to buy? Run a free 15-second audit of your site — no email required.
Every customer who hits voicemail is a missed job. Your bot answers them in 60 seconds.
Try it free →No credit card required