An AI chatbot on your speech therapy website answers every parent question automatically — evaluation process, insurance accepted, age ranges served, telehealth availability — at any hour. So the parent who's worried about their child at 10pm submits your evaluation request instead of trying the next practice tomorrow.
The most common parent questions — insurance, evaluation process, age ranges arrive after hours when no one can answer them. One chatbot handles all of them automatically, around the clock.
Why speech therapy practices lose evaluation inquiries before the first call
The moment a parent finally has time to research speech therapy is the moment your office is closed. They're on your site with real questions about their child and no one to answer them. If they don't get an answer, they move to the next practice on their search results.
This isn't a casual inquiry. A parent asking this is worried about their child's development. They want a clear, reassuring answer — what delays you evaluate, what age ranges you serve, what the assessment looks like — not a voicemail and a callback tomorrow.
Insurance questions are the single most common reason parents stall before booking an evaluation. If they can't get a fast answer on coverage, they either call your competitor or give up. A chatbot answers insurance questions instantly — so the parent who's ready to book stays ready.
Your front office fields the same questions before every intake: what to bring, what the evaluation covers, how long it takes, whether they need a referral. A chatbot handles all of it automatically — so your admin time goes toward scheduling confirmed evaluations, not fielding first-contact Q&A.
How it works
Late at night, between meetings, or during naptime — whenever they finally have a moment to research. They have questions about articulation delays, late talking, stuttering, processing issues. The chatbot is there when you aren't.
"We serve children ages 18 months through 18 years. Our evaluation takes about 90 minutes and covers articulation, language, and fluency. We accept Cigna, Aetna, and BCBS, and we do offer telehealth for follow-up sessions." Answered at 10:30pm. Before your front desk opens.
The parent who would have called three practices and booked the first one that called back submits your evaluation request form while they're still on your site. You wake up to a named inquiry with the child's age, concerns, and insurance — ready to confirm.
The after-hours inquiry problem
Parents of young children search for speech therapy resources during the hours they finally have time — evenings, early mornings, weekend naps. Your office isn't open. If your site doesn't answer their questions, they're gone before you knew they were there.
A chatbot handles the entire first-contact conversation — evaluation process, age ranges, insurance plans, telehealth options, what to bring — and captures the inquiry while the parent is still engaged. You open to a qualified request with context, not a cold voicemail from someone who may have already booked elsewhere.
Founding-client pricing
Starter handles parent Q&A and evaluation inquiries automatically. Growth adds lead capture, webhook alerts, and more conversations at $49/mo. Pro adds white-label and API access at $99/mo. All plans include setup and onboarding.
You configure the chatbot with your specific service areas — articulation and phonology, expressive and receptive language delays, stuttering and fluency, social communication, AAC, late talkers, autism spectrum-related communication, processing disorders, and others. The chatbot answers parent questions about whether those concerns match what you evaluate, without giving a clinical opinion.
Yes. You input the insurance plans you accept — Cigna, Aetna, BCBS, United, Medicaid, and others — and the chatbot answers coverage questions accurately every time. For specific benefit verification (number of covered visits, deductibles), it routes parents to your billing team with their question already framed.
Yes, and this is one of the highest-value things it does. Parents are often anxious about what a speech evaluation involves. The chatbot walks them through what to expect — how long it takes, who conducts it, whether the child will be uncomfortable, what the report looks like, and how you communicate results. Informed parents show up to evaluations with fewer barriers.
Yes. If you offer telehealth for evaluations, follow-up sessions, or certain service types, configure it in the chatbot and it answers accordingly. Parents increasingly ask about telehealth options before committing — the chatbot answers the question in real time instead of requiring a callback.
Month-to-month on every tier. Cancel anytime, keep your website and your data. We earn this every month.
The chatbot goes live the day you sign on. No setup fee. No contract. 30-day refund guarantee.
Matt Henry · Anchor Co AI · Pacific, MO