Anchor Co AI captures injury inquiries, books appointments, and responds to athletes and parents 24 hours a day — so your sports medicine clinic never loses a patient to a competitor who picked up the phone first.
78% of sports injury patients research and contact a clinic within 24 hours of the injury — most reach out that same evening or weekend morning when your office is closed.
Why sports medicine clinics lose patients
A high school quarterback twists his knee Friday night. His parents go online Saturday morning looking for a sports medicine clinic. Your phone is off. Your competitor answers. That patient is gone before Monday's staff meeting.
Your patient base — competitive athletes, weekend warriors, student-athletes under scholarship pressure — expects instant responses. A 24-hour callback window sends them to urgent care or an orthopedic walk-in, where they establish care with someone else.
Athletic directors, team trainers, and coaches reach out about sideline coverage, physicals, and concussion protocol during their own schedule — not yours. Missed inquiries about institutional contracts cost you recurring revenue, not just single visits.
Sports medicine patients call constantly asking about return-to-play timelines, imaging referral status, brace fitting appointments, and pre-participation physical requirements. Your front desk answers the same questions forty times a week.
How it works
Whether your clinic specializes in ACL rehab, concussion management, overuse injuries, or performance medicine, the chatbot is built around your specific services, referral relationships, imaging partners, and common patient questions — not a generic sports health template.
The chatbot captures injury details, mechanism of injury, pain level, and insurance information — then routes the patient to the right appointment type and urgency level. A player with a suspected fracture gets directed to imaging; a muscle strain gets an appointment slot.
When an athlete or parent hangs up without leaving a voicemail, our missed-call text-back fires immediately — acknowledging the call and giving them a direct path to book without calling again. Most respond within minutes.
Founding-client pricing
Foundation: website + hosting + 24/7 AI chatbot + Google Business Profile + missed-call text-back. Growth adds local SEO, invoicing, and the patient pipeline at $997/mo. Full Office adds a 24/7 AI phone receptionist at $1,497/mo.
Yes. We train it on your specific treatment areas, common patient questions by injury type, and your return-to-play protocols. It gives informative, appropriate responses — and knows when to route someone to your clinical team for anything requiring professional judgment.
Absolutely. The chatbot distinguishes between acute injury consults, follow-up visits, pre-participation physicals, and performance evaluations, and routes each to the right slot in your schedule.
Yes — we can configure the chatbot to capture team coverage and sideline contract inquiries separately, routing those to your business development contact rather than your clinical scheduling queue.
Yes. We operate under a Business Associate Agreement and handle patient data with HIPAA-compliant storage and transmission. No protected health information is stored beyond what is needed to route the patient.
Month-to-month on every tier. Cancel anytime, keep your website and data. We earn this every month.
The chatbot goes live the day you sign on. No setup fee. No contract. 30-day refund guarantee.
Matt Henry · Anchor Co AI · Pacific, MO