When your dispatcher is on the radio and every line is lit, the next caller hears nothing. Our AI receptionist answers the overflow, says it is an AI, and emails you the caller's name, number and what they need, so dispatch can call back with the facts in hand.
People who need a ride rarely wait. A caller at a bus station, an airport curb or a bar at closing time calls the next number on the list when yours is busy.
Anchor Co AI trains a chatbot on your own website so it answers your service area and airport coverage, your hours and how to request a ride, the fares you publish, what dispatch needs from the caller at any hour. It is free to start ($0, 20 messages a month), paid chatbot plans start at $29 a month, and the Front Office bundle (website, AI chat and an AI phone receptionist that answers overflow ride calls when dispatch is on the radio and emails you the caller's name, number and pickup details) is $249 a month plus a one-time $297 setup, month to month.
| Feature | Anchor Co AI | Chatbase | Tidio |
|---|---|---|---|
| Cheapest paid plan | $29/mo, billed monthly | $40/mo billed monthly, $32/mo billed yearly (Hobby) | $24.17/mo billed annually (Starter) |
| Usage on that plan | 1,000 messages/mo | 700 message credits/mo | 100 billable conversations/mo |
| Free trial | Free plan $0 (20 messages/mo); paid plans add a 14-day trial | 7-day trial | Free plan $0 (50 billable conversations/mo) |
| Built for local service businesses | Yes | General-purpose | General-purpose |
Competitor figures are public list prices from chatbase.co/pricing and tidio.com/pricing, read 2026-10-20. Plans change; check the vendor before you buy. Full breakdowns: Anchor Co AI vs Chatbase, Anchor Co AI vs Tidio.
Published by Anchor Co AI. Last updated .
Why taxi companies lose rides they never saw
The same person who is talking to a driver is also the one who answers the phone. When two requests arrive together, one of them gets a busy signal or a ring that never ends.
Bar closing, flight arrivals, rain and event letouts all produce a wave of calls at once. That is exactly when your phone is busiest and your dispatcher has the least free time.
Callers want to know if you cover their town, the airport, or a nearby city. Your website can answer from the service area you publish without tying up a line.
A 5am airport pickup booked the night before is easy to miss if the request sits on a voicemail until morning. A written message with the pickup address and time is easier to act on.
How it works
The line rings out, or a visitor opens the chat on your site.
It says it is an AI, answers service-area and hours questions from your site, and takes the caller's name, number, pickup address and what they need.
An email with the details lands in your inbox so dispatch can call the person back and assign a car.
Front Office plans
Every plan is $297 to set up, then monthly. Month-to-month, cancel any time. Buy online, fill out one form, and see your preview within 5 business days. No sales call.
What the receptionist doesn't do: it doesn't book appointments, quote prices or connect to calendars or CRMs. It takes the caller's details so you can call back.
Cancelling and refunds:cancel any time and you aren't billed again; there are no partial-month refunds. The setup fee is returned only if you cancel before you submit the intake form. If we don't deliver what the terms describe, tell us within 30 days of the charge and we fix it, or refund the affected charge if we can't. Read the refund policy and plan terms before you buy.
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No. It does not connect to dispatch software or assign cars. It answers questions from your site and takes a message with the caller's details, and your team calls back to confirm the ride.
Only if you publish them. It answers from your website, so it will repeat a published rate card or flat fare and will tell the caller it is unsure about anything else.
It is not a replacement for your dispatch line or for emergency services. Anyone in an emergency should call 911, and urgent ride problems should go to your dispatch number if you list one on your site.
One plan, Front Office: $297 one-time setup, then $99/month for the website, $179 with the AI chat, or $249 with the AI receptionist too (300 answered minutes a month, no overage fees). Month-to-month, cancel any time.
No contract. Month-to-month, cancel any time. There are no partial-month refunds.
Preview within 5 business days of your completed intake form. Month-to-month. Cancel any time.
Matt Henry · Anchor Co AI · Pacific, MO
See it before you buy it
No slideshow, no actor. A screen recording of our own assistant handling the two questions every owner asks: what happens to the 9pm call I miss, and will it invent things about my business.
Real answers from our live demo bot — unscripted, recorded on this site.
Visitor: I run an HVAC company. A customer calls at 9pm and I can't pick up — what happens?
Anchor Co AI: Right now? They hit voicemail and you've lost them to whoever picks up first. With our chatbot, they hit your website at 9pm, ask “Do you do emergency service?” or “Are you licensed in my county?” — and get an instant answer. The bot captures their name, number, and address. You wake up to a lead instead of a missed call. That's the whole thing: your customers get answers 24/7, you only deal with the calls that actually need you, and you're not losing jobs to competitors who answer faster. Since you're in HVAC, the bot can handle all the common questions — licensing by county, service area, whether you do emergency calls, minimum job size, how long estimates take. You train it on your website in about 10 minutes, and it goes live in an afternoon. Want to try it? You can start free at anchorcoai.com/signup — no credit card required. Test it on your actual website for 14 days and see if it captures leads you would've missed.
Visitor: Will it make stuff up about my business?
Anchor Co AI: No. The bot only answers from what you've given it — your website content, your FAQs, pricing, service areas, whatever you add. If a question falls outside that (something the bot doesn't know), it's honest about it. Instead of guessing, it says “I don't have that info” and asks for their name and contact details so you can follow up personally. It won't make up licensing claims, pricing, or service details. That's the safeguard. Your bot is only as smart as the information you feed it — which means you stay in control of what it says about your business. Honestly the easiest way to see if it works for your business is to just try it. Free plan, no card. anchorcoai.com/signup
Not ready to buy? Run a free 15-second audit of your site — no email required.
Every customer who hits voicemail is a missed job. Your bot answers them in 60 seconds.
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