Built for urgent care clinics

Patients choose the clinic that answers at 10pm.

Insurance questions, wait times, hours, what to bring — your patients want answers right now. Our AI chatbot answers 24/7 so walk-ins choose you, your staff stays focused, and your phone stops ringing with the same five questions.

Setup in under 10 minutes. No code required. Month-to-month.

Your staff answers the same questions 40 times a day.

Every question answered by the front desk is a patient in the waiting room who didn't get attention.

"Do you accept my insurance?" — 40 times a day

Your front desk spends hours answering the same five questions. Insurance, hours, wait times, what to bring, whether an X-ray is included. Every call pulls a staff member away from a patient in the room.

Patients choose the clinic that answers first

Someone Googles urgent cares at 8pm with a sick kid. They click the first result that tells them: open now, accepts Cigna, 20-minute wait. If that's not your site, they're walking into a competitor.

Walk-ins lost to wait-time anxiety

No estimated wait time on your site means patients assume the worst. A chatbot that says "Current wait is under 30 minutes — walk in now" converts browsers to patients.

After-hours questions go unanswered until morning

Half your Google traffic comes between 7pm and midnight. If your website can't answer insurance and hours questions right then, those patients call someone who can.

How it works

1

Patient lands on your site at 10pm with a sick kid

They want to know: open tomorrow? Takes Aetna? How long is the wait? They're deciding in 60 seconds whether to drive over.

2

Chatbot answers insurance, hours, and wait questions instantly

"Yes, we accept Aetna. We're open tomorrow 8am–8pm. Current typical wait is under 30 minutes for walk-ins. Bring your insurance card and photo ID." Confidence converted.

3

Patient walks in. Staff sees the conversation.

Your team knows what the patient asked before they walk through the door. Follow-up care, prescription questions, billing — the chatbot handles those too.

Common questions

Can the chatbot tell patients our current wait time?

Yes — you can update the current wait estimate in real time and the chatbot reflects it immediately. Patients can ask mid-conversation and get a live answer.

Can it handle insurance verification questions?

It can tell patients which insurances you accept. It won't run a real-time eligibility check, but it gets them in the door with the right expectations and reduces billing surprises.

What if someone has a life-threatening emergency?

The chatbot is configured to immediately direct any emergency situation to 911. Urgent care chatbots are scoped to intake, FAQs, and navigation — never emergency triage.

Can it handle prescription refill and follow-up questions?

Yes — common post-visit questions (when results are ready, how to reach a provider, refill process) can all be answered automatically, cutting inbound call volume significantly.

HIPAA compliance?

The chatbot handles general informational questions — it doesn't collect or store protected health information. For full patient portal integration, we can discuss a custom build.

Start answering patients before they call.

Set up in under 10 minutes. No code. No contract.

See it before you buy it

This is the bot answering a real contractor's questions.

No slideshow, no actor. A screen recording of our own assistant handling the two questions every owner asks: what happens to the 9pm call I miss, and will it invent things about my business.

Real answers from our live demo bot — unscripted, recorded on this site.

Prefer to read? Full transcript

Visitor: I run an HVAC company. A customer calls at 9pm and I can't pick up — what happens?

Anchor Co AI: Right now? They hit voicemail and you've lost them to whoever picks up first. With our chatbot, they hit your website at 9pm, ask “Do you do emergency service?” or “Are you licensed in my county?” — and get an instant answer. The bot captures their name, number, and address. You wake up to a lead instead of a missed call. That's the whole thing: your customers get answers 24/7, you only deal with the calls that actually need you, and you're not losing jobs to competitors who answer faster. Since you're in HVAC, the bot can handle all the common questions — licensing by county, service area, whether you do emergency calls, minimum job size, how long estimates take. You train it on your website in about 10 minutes, and it goes live in an afternoon. Want to try it? You can start free at anchorcoai.com/signup — no credit card required. Test it on your actual website for 14 days and see if it captures leads you would've missed.

Visitor: Will it make stuff up about my business?

Anchor Co AI: No. The bot only answers from what you've given it — your website content, your FAQs, pricing, service areas, whatever you add. If a question falls outside that (something the bot doesn't know), it's honest about it. Instead of guessing, it says “I don't have that info” and asks for their name and contact details so you can follow up personally. It won't make up licensing claims, pricing, or service details. That's the safeguard. Your bot is only as smart as the information you feed it — which means you stay in control of what it says about your business. Honestly the easiest way to see if it works for your business is to just try it. Free plan, no card. anchorcoai.com/signup

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