Insurance questions, wait times, hours, what to bring — your patients want answers right now. Our AI chatbot answers 24/7 so walk-ins choose you, your staff stays focused, and your phone stops ringing with the same five questions.
Setup in under 10 minutes. No code required. Month-to-month.
Every question answered by the front desk is a patient in the waiting room who didn't get attention.
Your front desk spends hours answering the same five questions. Insurance, hours, wait times, what to bring, whether an X-ray is included. Every call pulls a staff member away from a patient in the room.
Someone Googles urgent cares at 8pm with a sick kid. They click the first result that tells them: open now, accepts Cigna, 20-minute wait. If that's not your site, they're walking into a competitor.
No estimated wait time on your site means patients assume the worst. A chatbot that says "Current wait is under 30 minutes — walk in now" converts browsers to patients.
Half your Google traffic comes between 7pm and midnight. If your website can't answer insurance and hours questions right then, those patients call someone who can.
They want to know: open tomorrow? Takes Aetna? How long is the wait? They're deciding in 60 seconds whether to drive over.
"Yes, we accept Aetna. We're open tomorrow 8am–8pm. Current typical wait is under 30 minutes for walk-ins. Bring your insurance card and photo ID." Confidence converted.
Your team knows what the patient asked before they walk through the door. Follow-up care, prescription questions, billing — the chatbot handles those too.
Yes — you can update the current wait estimate in real time and the chatbot reflects it immediately. Patients can ask mid-conversation and get a live answer.
It can tell patients which insurances you accept. It won't run a real-time eligibility check, but it gets them in the door with the right expectations and reduces billing surprises.
The chatbot is configured to immediately direct any emergency situation to 911. Urgent care chatbots are scoped to intake, FAQs, and navigation — never emergency triage.
Yes — common post-visit questions (when results are ready, how to reach a provider, refill process) can all be answered automatically, cutting inbound call volume significantly.
The chatbot handles general informational questions — it doesn't collect or store protected health information. For full patient portal integration, we can discuss a custom build.
Set up in under 10 minutes. No code. No contract.