Anchor Co AI captures water damage emergencies 24/7, confirms insurance coverage, and dispatches your crew immediately — so you never lose a job to a competitor who just answered faster.
A pipe burst while the family was sleeping. They found water at midnight. They're searching for restoration right now, panic-clicking. If you don't answer immediately, ServPro gets the job.
Insurance billing is the #1 concern for water damage customers. A chatbot confirms which carriers you work with, whether you do direct billing, and what the general claims process looks like — removing the biggest barrier to booking.
Restoration is time-critical: every hour of standing water increases mold risk. A chatbot that commits to your emergency response timeframe wins the job over a competitor with a voicemail.
Water damage from a burst pipe, sewage backup, flooding, or roof leak each requires different response. A chatbot pre-triages the situation so your crew arrives with the right equipment.
They need to know: can you come tonight, do you take their insurance, and is there any immediate action they should take right now. They're comparing two companies. Whoever responds first gets the job.
"Yes, we work directly with State Farm and most major carriers and can typically be there within 2 hours. While you wait: shut off the main water supply and move valuables off the floor. What's the address?" — texted to your on-call team immediately.
Your technician knows the water source, the affected rooms, the carrier, and what the customer was told. Faster job start, better documentation, higher insurance approval rate.
Yes — this is its primary job for restoration companies. It captures emergency details and immediately notifies your on-call crew via text or email. No call goes unanswered, no job goes to a competitor because you were asleep.
Yes — which carriers you work with, how direct billing works, what documentation you provide for claims, what the general approval timeline looks like. Removing the insurance uncertainty is the single biggest conversion lever for restoration.
Yes — turn off the water supply, avoid electrical hazards, what not to touch in a sewage situation, whether to stay in the home. This guidance reduces liability and panic while keeping the homeowner engaged.
Configure both services. The chatbot distinguishes between active water emergencies (dispatch now) and mold assessments (schedule for next business day), so your crew is dispatched appropriately.
Most restoration companies are live in under 10 minutes. Add your carriers list, response time by service area, on-call notification method, and safety guidance — and it starts capturing emergency leads tonight.
Free to try. Live in under 10 minutes. Plans start at $29/mo.
Every customer who hits voicemail is a missed job. Your bot answers them in 60 seconds.
Try it free →No credit card required