You can't step away from a tasting flight to answer the phone. We fire an instant text-back the moment a call goes unanswered — so tasting reservations, wine club sign-ups, and event inquiries stay warm while you pour.
Wine club members spend 3–5× more than walk-in visitors — and most of them ask about membership after a tasting, when your staff is too busy to take the call.
Why wineries lose reservations and wine club sign-ups
A couple calls to book a private tasting for their anniversary. You're mid-pour with a group of eight. They call the next winery down the road and that $200 private experience books somewhere else.
A visitor who loved their tasting calls the next day to ask about joining your wine club. It's a $300–$600/year recurring revenue decision. If they can't get through to someone who can explain the tiers, they don't sign up.
A corporate event planner calls about booking your vineyard for a company party. They're calling four venues that afternoon. The venue that picks up or responds within 10 minutes gets a real shot at the $5,000–$15,000 event.
Fall harvest is when your staff is stretched thinnest and when visitors most want to come for harvest events and fall tastings. Missed calls during this window mean missed reservations and missed wine club sign-ups at your peak moment.
How it works
Can't answer. The couple looking to book a private tasting is about to call another winery in the region.
"Hi, this is [Your Winery]. Sorry we missed you — are you looking to book a tasting or ask about our wine club? We'd love to help." The conversation starts before they move on.
Their reply — date, party size, event type — creates a lead thread. You see it when the tasting wraps. Event bookings and wine club inquiries are flagged as high revenue priority.
Founding-client pricing
Foundation: website + hosting + AI chatbot + Google Business Profile + missed-call text-back. Growth adds local SEO, invoicing, and scheduling at $997/mo. Full Office adds a 24/7 AI phone receptionist at $1,497/mo.
Yes. The chatbot is trained on your tasting room hours, reservation requirements, private tasting options, and pricing. It collects date, party size, and occasion so you have everything you need to confirm the booking.
Yes. We train it on your specific wine club tiers, shipment schedules, member discounts, and pickup events. It educates interested visitors and captures their contact info for a personal follow-up from your team.
The chatbot captures the key details — event type, date, guest count, budget range — and flags high-value event inquiries for priority follow-up. It doesn't quote event contracts, but it ensures no inquiry disappears unacknowledged.
Website, enterprise hosting, 24/7 AI chatbot trained on your services, Google Business Profile management, and missed-call text-back. All for $497/mo, no setup fee.
Month-to-month on every tier. No contract, no cancellation fee. You keep the website and your data if you leave.
Text-back fires the day you sign on. No setup fee. No contract. 30-day refund guarantee.
Matt Henry · Anchor Co AI · Pacific, MO