A business with a crashed server or network outage needs an IT partner on the phone in minutes — your site needs to be their first call.
Your site answers service questions and captures emergency and managed service leads 24/7 — and texts you the moment a business owner is in crisis.
- Trained on your own website — answers your specific questions
- Captures name, phone, and job type — texts it to you instantly
- Live on your site in under an hour. 14-day free trial.
No credit card required · Starts at $29/mo · Cancel anytime
Answered in 2 seconds · No staff needed
The problem
Why it support companies lose leads every single day.
A small business owner whose server crashed at 6 PM on a Friday needs an IT partner immediately — if your site doesn't show after-hours support, emergency response time, and a contact path instantly, they call the next MSP on Google.
You answer the same pre-sales questions over and over: do you support our industry, what's included in your managed services plan, how quickly can you respond on-site, do you support Mac and Windows environments, and what does your pricing look like.
A business owner evaluating managed service providers who can't quickly find your response time SLAs, supported platforms, and pricing model on your site moves to the competitor whose site made it easy — a chatbot closes that gap instantly.
The hard truth: A business owner with a ransomware attack at 8 PM calls the IT company whose site showed emergency support and a phone number — not the one with only a contact form.
The fix
What changes when your website answers back.
Without Anchor Co AI
- After-hours inquiries hit voicemail and don't call back.
- Your team answers the same questions all day.
- Leads leave your site without leaving their contact info.
- Competitors with a chat button get the job instead.
With Anchor Co AI
- After-hours questions answered in seconds — lead captured.
- Repetitive questions handled automatically, 24/7.
- Every visitor gets a personal answer and leaves their info.
- You only deal with the leads who are ready to buy.
What your bot handles
Real questions it support companies get every week.
Your Anchor Co AI chatbot is trained on your actual website — so it answers questions like these instantly, around the clock, without involving your team.
“Do you offer 24/7 emergency IT support?”
“What's your typical response time for an on-site visit?”
“Do you support both Mac and Windows environments?”
“What's included in your managed services plan?”
“Do you work with small businesses or only enterprise?”
“Can you help with cloud migration and Microsoft 365 setup?”
How it works
Live on your site in three steps.
No developers. No monthly setup fees. No waiting weeks to go live.
Add your business info
Paste your website address. We crawl your pages and find your services, hours, and how you work — automatically.
Add anything it missed
Add knowledge notes for pricing, FAQs, or policies not on your site. No retraining — just paste the text.
Put it on your website
One line of code. Paste it in your footer — or we'll do it for you free. Your chat bubble goes live on every page.
What's included
Everything it support companiesneed. Nothing they don't.
Trained on your website
Paste your URL. We crawl your site and build your bot automatically — services, hours, and FAQs included.
Lead capture built in
When a question needs a real person, the bot asks for name and contact info and forwards it to you instantly.
24/7 availability
Your bot answers at 11 PM, on weekends, and on holidays. No staff required. No calls missed.
14-day free trial
Try it live on your site for two weeks — no credit card needed. Only pay if it earns its keep.
Pricing
Simple, flat pricing. No logo upcharge.
Chatbase charges $120/mo — and then another $99/mo to remove their logo. We start at $29, and your branding is included on every plan.
Starter
2 bots · 1,000 conversations/mo
- 14-day free trial — no credit card
- Your branding, free on every plan
- Cancel anytime, no fees
Growth
5 bots · 5,000 conversations/mo
- 14-day free trial — no credit card
- Your branding, free on every plan
- Cancel anytime, no fees
Pro
15 bots · 25,000 conversations/mo
- 14-day free trial — no credit card
- Your branding, free on every plan
- Cancel anytime, no fees
Want us to build and manage it for you?
Done-for-you setup, chatbot configuration, and ongoing support — built specifically for it support companies. No settings panels.
FAQ
Questions it support companies ask.
Does the bot actually know my IT support company's services?
Yes. You paste your website URL and we crawl it to build your bot's knowledge base — your services, hours, service area, and how you work. You can also add knowledge notes for anything the site doesn't cover, like exact pricing or seasonal promotions.
What happens when the bot can't answer?
The bot asks for the visitor's name and contact info and forwards it to you instantly. It won't guess or make things up — if it doesn't know, it says so honestly and captures the lead so you can follow up.
How do I put it on my website?
One line of code in your site's footer. Shopify stores install in about 3 minutes with our guided link. WordPress, Webflow, Squarespace, and Wix users copy-paste one snippet. If you'd rather not touch anything, our concierge install service does it for you at no extra cost.
Is there a contract?
No. Month-to-month on every plan. Cancel any time from your account page — no calls, no cancellation fees, no guilt trip.
How is this different from Chatbase?
Chatbase's Standard plan is $120/mo — and if you want to remove their logo from your site, that's another $99/mo ($1,188/year). We start at $29 and your branding is free on every plan. We're also built for owner-operators, not for IT departments.
What questions do it support companies usually train their bots on?
The most common ones: service area, what you offer, pricing (if you publish it), how to get a quote or book an appointment, hours, emergency availability, and anything unique to your business. You can always add more with knowledge notes.
Also built for
Anchor Co AI serves every local business.
Home Automation Companies
Your site explains smart home options, brand compatibility, and installation pricing 24/7 — and captures project leads before they buy a DIY kit instead.
Security System Companies
Your site explains monitoring plans, equipment, and installation options 24/7 — and captures new client leads before they sign with ADT.
Accounting Offices
Your site handles FAQ about services, pricing, and deadlines 24/7 — and captures new client inquiries while you're with existing clients.
Every customer who can't get an answer tonight calls someone else.
Your bot can be live today. 14-day free trial — no credit card, no setup fee, no catch.
Questions? hello@anchorcoai.com · See all pricing · How install works